Brookdale Eddy Pond West

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Brookdale Eddy Pond West

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Shortages in aids and even dining room serving personnel are quite evident. All mean well, but much of the junior staff is most disinterested. Finally, my father does not participate in any of the activities likely by choice so I cannot offer a comment on them.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Brookdale Eddy Pond Experience","reviewContent":"Brookdale has good physical facilities. Rooms are sized right for the patient. It is clean and well-maintained. The staff is cooperative and provides excellent follow-up when asked questions or presented with issues. There is adequate staff and they are well qualified for their positions. They are willing to work with families to provide programs for the residents (in the Memory unit) when asked. They demonstrate patience to let the new resident settle in before encouraging involvement.","reviewerDisplayName":"Robert ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Brookdale's staff puts my mind and heart at ease caring for my loved one","reviewContent":"They truly care about the residents. \n\nFrom day 1 the staff has been very friendly, supportive, and accommodating. I'm also impressed by the lack of turnover of the staff - it's evident it's a great place to work!\n\n\nWhen I walked in it reminded me of the assisted living facility my Aunt lived in in California so I know she would feel at home. The room options was also great.\n","reviewerDisplayName":"Janet O","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Brookdale Eddy Pond West","reviewContent":"It is very pleasant and the staff is very attentive and engaged with the residents. I would recommend to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place ","reviewContent":"What our family likes the most about Brookdale Eddy Pond West is that our loved one eels safe and is engaged. We would recommend this community to other families based on the experience we have had so far. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Could not be happier!","reviewContent":"The staff is very attentive to Evelyn's needs and gets her involved in many things. \nCompared to [facility name removed] in Worcester where she was, Eddy Pond felt more open and like home. \n","reviewerDisplayName":"Alan G","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Definitely recommended","reviewContent":"Pros\n1) Staff is very friendly. 2) Apartments are very nice with bedroom(s), walk-in bath(s), living/dining area with kitchen sink and refrigerator. \n3) Tv room with nightly shows and snacks, creativity room and game room albeit game room is small.\n4) Assigned seating in dining allows staff to take attendance and check on missing residents.\n5) Communication good. Emails sent to resident's caregiver regarding family events (family Bingo, Holiday party, etc.) and Covid updates.\n6) Residents wear medical alert watch or necklace and vitals are checked periodically.\n7) Cost. Like the base fee with ability to add on (or take off) monthly fees for additional ADLs as needed.\n\nCons\n1) Facility appears a little outdated. (There were leaks in the hallway ceilings and thermostat controls not great.) \n\nOverall\nWould definitely recommend.","reviewerDisplayName":"Cheryl","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A place that provides peace of mind for me and my family ","reviewContent":"From the beginning, the staff at Brookdale Eddy Pond West were very helpful and pleasant to work with. They were flexible with move-in dates and we were able to move my loved one in without time restrictions. The staff are very attentive to the residents and they get to know each person and their family. 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60446

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669 Washington Street, Auburn, MA 01501

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01501

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<h3>Freedom to Live Well</h3><br>Get ready to exchange cooking, cleaning and laundry for a rich and full retirement experience. At our assisted living and memory care community in Auburn, Massachusetts, we handle the household chores so you can spend more time doing the things you love. With cozy private accommodations, personalized care plans and a fun-filled events calendar, you will never run out of exciting things to do.<br><br>We're set up a little differently than your average senior living community. We have two unique communities on our campus, but each one provides you with the same extraordinary quality of life. You can join your friends for book club meetings and card games in one of the many bright and cheery common rooms, spend a slow morning sipping coffee in a rocking chair on the porch, or spend a rainy afternoon reading next to the crackling fireplace. <br><br>If you have a loved one joining us in memory care, you can expect them to enjoy the same wonderful quality of life with an added layer of support from our care team. We'll provide them with gentle guidance and encouragement as they participate in various activities that stimulate the mind and inspire confidence and social interaction. Whether they are involved in baking classes and bowling tournaments or joining their friends for a scrapbooking or spa party, you can be sure they will feel a sense of purpose and belonging each and every day. <br><br>Residents in both communities enjoy a long list of amenities and services here on campus. A few favorites include: <br>Pet-friendly accommodations designed to feel and function like a home<br>Inviting common areas like a wellness center, general store and greenhouse<br>Seasonal and nutritious meals served in a restaurant-like setting<br>Community events calendar with enriching programs, activities and outings<br>Care team available on campus 24 hours a day, seven days a week?<br><br>Because we provide assisted living and memory care, you can have peace of mind knowing you don't have to move if your circumstances change. Transitioning between levels of care is simple and painless. We'll make a few minor adjustments to your personalized care plan, and you can continue on without skipping a beat. <br><br>Your personalized care plan gives you the opportunity to decide how much care you want and when you want it. We're happy to help with everything from bathing and dressing to mobility and managing medication. No matter what level of care you desire, you can rest easy knowing our team is on campus 24/7 to make sure your every need is met.

<h3>Freedom to Live Well</h3><br>Get ready to exchange cooking, cleaning and laundry for a rich and full retirement experience. At our assisted living and memory care community in Auburn, Massachusetts, we handle the household chores so you can spend more time doing the things you love. With cozy private accommodations, personalized care plans and a fun-filled events calendar, you will never run out of exciting things to do.<br><br>We're set up a little differently than your average senior living community. We have two unique communities on our campus, but each one provides you with the same extraordinary quality of life. You can join your friends for book club meetings and card games in one of the many bright and cheery common rooms, spend a slow morning sipping coffee in a rocking chair on the porch, or spend a rainy afternoon reading next to the crackling fireplace. <br><br>If you have a loved one joining us in memory care, you can expect them to enjoy the same wonderful quality of life with an added layer of support from our care team. We'll provide them with gentle guidance and encouragement as they participate in various activities that stimulate the mind and inspire confidence and social...

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