Brookdale Chatfield

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Brookdale Chatfield

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The aides are lovely, and that is a big plus. The nurses are also kind. Communication with the family is adequate and I would recommend the facility. \nFor improvement - the food is not good, and my folks are not picky - they loved the food at their previous facility. Some suggestions for improvement - say what you do and do what you say. Things were promised that were not done. Grab bars were not installed, and a month later we are still waiting for one more to be installed. We requested daily showers for my Dad, and we were not told this would be a problem and it is. We were told the aides could do my Dad's catheter, and they were not trained. We were told the care plan would be adjusted after 30 days and this still has not happened or been communicated to the family. Most issues have been rectified, and the staff is responsive. Schedules and procedures were not communicated well (e.g. when does housekeeping come? When is laundry done? A laundry basket on wheels is required but we weren't informed until after they moved in) - so, maybe a welcome letter that explains this could be provided the day they move in. And they could bring in performers for activities instead of just showing movies. The sales manager kept in constant touch before we moved in, but once the contract was signed we heard nothing. The procedure to use to engage maintenance was not communicated. \nThe staff is truly caring and that is comforting. I do believe that they genuinely care and overall, this facility is above average. If they they tweaked a few things, they could easily be a five star rated facility across the board. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Brookdale Chatfield","reviewContent":" I would say be hands on with your loved one and the facility.","reviewerDisplayName":"NC","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Peace of mind for the whole family ","reviewContent":"The entire intake process was excellent, from them doing a pre admission assessment to giving us recommendations for movers and utility hookups like phone and cable. We met with staff from executive to nursing, housekeeping, food service and maintenance. All very friendly and welcoming. We had some complications during the admission process on our end that they sorted brilliantly. So as the children who were responsible for finding and managing this, it was amazing because we live at least 1,000 miles away. My mother is very very picky and she couldn't stop saying how clean and well maintained her new home is and she actually likes the food! She loves the folks who are taking care of her and we are especially relieved that the nurses there are on the ball. They communicate with us and have been excellent in not only providing care, but arranging for care when needed. Brookdale is worth every dollar they charge and are clear about the cost of care. They have tiers of care, which we find better than a la carte. ","reviewerDisplayName":"Kearney","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Mom chose this place before even seeing any others, even though we were scheduled to have more visits. She had a connection with folks here who also go the the Elmwood Community Center where she used to Volunteer.","reviewerDisplayName":"Viviane G.","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Brookdale Chatfield","reviewContent":"If I trust to have my mom there, you can too. If you can afford it. We picked this community for my loved one, because of the location, and overall structure of team management.","reviewerDisplayName":"NC","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Brookdale Chatfield Review","reviewContent":"They were very good in helping me understand that it was not always the best for [name removed] for me to be there twice a day. He began to engage more when I only came once a day - and occasionally even skipped a day.\n\nI would definitely recommend Brookdale Chatfield to anyone looking for good Alzheimer care. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our tour/experience so far","reviewContent":"We have toured/spent time at Brookdale Chatfield and plan to move my mother into this facility very soon. The staff and the residents have all been welcoming and helpful! It seems like people are happy living here and that they're actively engaged in their community. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Value-Great People","reviewContent":"We picked this community, because my loved one picked the place, and my neighbor recommend it. It seemed like a wonderful place, after taking the tour. The community is really good. The staff work really hard to create a very friendly environment. It feels like a homey environment. The peope are very nice and they have a good diversity of actiivities.","reviewerDisplayName":"Doreen","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Brookdale","slug":"brookdale-29","averageReviewScoreDisplay":8.7,"communityCount":644,"reviewCount":28293}},"communityName":"Brookdale Chatfield","leadgenCompleted":false}

76363

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One Chatfield Drive, West Hartford, CT 06110

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<p>Let aging in place feel graceful and stress-free when you live at Brookdale Chatfield. Located on more than 10 luscious acres of land in West Hartford, Connecticut, you will find this community offers a continuum of senior care options, including memory care, assisted living, and independent living. Brookdale Chatfield is conveniently close to a number of restaurants, the West Farms Mall, and Wolcott Park.</p> <p>The staff of Brookdale Chatfield provides customized care, including assistance with medication management, grooming, and dressing, among other services. Additionally, residents can say goodbye to cooking, cleaning, and managing their home maintenance. Staff is available 24 hours a day, seven days a week to be alerted to an emergency, and you can rest easy knowing an alert system is also in place. With more peace of mind and less chores to manage, residents can use their free time to take advantage of the community’s perks, including the beauty and barber shop, game room, therapy room, fitness center, and sports bar. Plus, transportation assistance, postal and concierge services, and guest suites are available to use, as needed.</p> <h3>Community Services and Amenities</h3> <p>Each day here is yours to make the most of, and there are plenty of ways to do so. Plan a festive party using the community rental room, enjoy movie nights in the theater, or read your favorite books in the well-stocked library or beside the cozy fireplace in the living room. The community also offers daily activities like charades, flex your brain classes, meditation groups, and more. Relaxing amenities, like the scenic walking paths and the arts and crafts studio, are other popular features. In addition to on-site care and entertainment, Brookdale Chatfield also offers an exclusive delivery program — Personal Solutions. Save yourself a trip to the store and have Brookdale’s staff pick up the items instead. Simply send the team a list of requested items, like hearing aid batteries, conditioner, or other necessities, and the products will then be delivered to your door at no additional cost. Best of all, it’s free and easy!</p> <h3>Living Arrangements</h3> <p>Residents can choose from over 20 different apartment floor plan options to find the perfect match, with spaces ranging from 300 to 1,360 square feet. There are no wrong choices here, so pick an apartment that best fits your needs! Each space includes plush wall-to-wall carpeting, a private bathroom, windows for natural light, and additional homelike details. Find the support and amenities you need to make the most of your golden years, at Brookdale Chatfield.</p> <h3>State Classification</h3> <p>Brookdale Chatfield is an <em>assisted living service agency (ALSA)</em>, which in the state of Connecticut is an agency that is licensed to provide nursing services and assisted living services to residents.</p> <p><a href="https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx">Connecticut Facility Inspection Reports</a></p> <h3>Related:</h3> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-memory-care">Assisted Living vs. Memory Care: What’s the Difference?</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-independent-living">Assisted Living vs. Independent Living: What’s the Difference?</a></p>

<p>Let aging in place feel graceful and stress-free when you live at Brookdale Chatfield. Located on more than 10 luscious acres of land in West Hartford, Connecticut, you will find this community offers a continuum of senior care options, including memory care, assisted living, and independent living. Brookdale Chatfield is conveniently close to a number of restaurants, the West Farms Mall, and Wolcott Park.</p> <p>The staff of Brookdale Chatfield provides customized care, including assistance with medication management, grooming, and dressing, among other services. Additionally, residents can say goodbye to cooking, cleaning, and managing their home maintenance. Staff is available 24 hours a day, seven days a week to be alerted to an emergency, and you can rest easy knowing an alert system is also in place. With more peace of mind and less chores to manage, residents can use their free time to take advantage of the community’s perks, including the beauty and barber shop, game room, therapy room, fitness center, and sports bar. Plus, transportation assistance, postal and concierge services, and guest suites are available to use, as needed.</p> <h3>Community Services and Amenities</h3> <p>Each day here is yours to make the most of, and there are plenty of ways to do...</p>

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