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162 New Canaan Avenue, Norwalk, CT 06850
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Marianne
-
Family/friend
4.5
Great
My mom has been in the Wellspring residence at Brightview since October 2017. We are very pleased with the cleanliness, the incredible caring staff and the number of activities that are arranged for the residents. Thank you!!
About the facility Brightview on New Canaan
Brightview on New Canaan in Norwalk, CT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Brightview on New Canaan
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
- Vegetarian
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Pet Care Available
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Indoor Common Areas
Recreational areas
- Swimming Pool
Services
- Beautician
Activities
- Tai Chi
- Stretching Classes
- Art Classes
- Day Trips and Outings
- Devotional Activities Offsite
- Activities On-site
- Yoga / Chair Yoga
Compare
Brightview on New Canaan
162 New Canaan Avenue, Norwalk, CT 06850
Maplewood at Southport
917 Mill Hill Terrace, Southport, CT 06890
Maplewood at Strawberry Hill
73 Strawberry Hill Avenue, East Norwalk, CT 06855
Maplewood at Darien
599 Boston Post Road, Darien, CT 06820
Review score not available
9.8
Review score
48 reviews
9.8
Review score
48 reviews
5 star
88%
4 star
8%
3 star
0%
2 star
2%
1 star
2%
9.7
Review score
55 reviews
9.7
Review score
55 reviews
5 star
76%
4 star
18%
3 star
2%
2 star
0%
1 star
4%
9.7
Review score
66 reviews
9.7
Review score
66 reviews
5 star
68%
4 star
21%
3 star
6%
2 star
0%
1 star
5%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Brightview on New Canaan
12 reviews
Write a reviewA Place for Mom has scored Brightview on New Canaan with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview on New Canaan has 12 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.3
Care Services
4.3
Staff
Meals & Dining
Activities
4.1
Value for Cost
4.2
A Place for Mom has scored Brightview on New Canaan with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview on New Canaan has 12 reviews with an average "overall experience" of 4.4 out of 5.
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1-12 of 12 reviews
Marianne - Family/friend
Memory Care
February 5, 2018
Great
My mom has been in the Wellspring residence at Brightview since October 2017. We are very pleased with the cleanliness, the incredible caring staff and the number of activities that are arranged for the residents. Thank you!!
Anonymous - Family/friend
Memory Care
August 15, 2017
Need To Be More Commutative About The Care They Provide
We did not have a good experience with my mother in law move to this community. We moved her in , and out within a week. They were not able to provide the level of care she needed. I would had liked for them to have been more upfront, and honest when assessing her. It was not the right for her, and it was not good experience for us.
Response from Brightview on New Canaan
August 23, 2017
Thank you for providing your feedback. We do everything possible to help new residents feel welcome and comfortable in their new community. During our care assessment, we were not notified that your mother-in-law was afraid to be alone in her apartment. While one of the benefits of living in a Brightview Senior Living community is daily engagement and socialization with other residents and caregivers, Brightview residents also enjoy the privacy of living in their own apartment homes.
After your mother-in-law moved into the community, we learned that she was afraid to be alone, so we recommended hiring a private aide to help her transition to community living and feel safe in her new home. After a week, we felt Brightview was not going to be a good fit for her and worked with your family to move your mother-in-law out of the community and refund 100% of your fees. Because moving to a new community is a big transition, we encourage potential residents and families to provide all information necessary for us to make an informed assessment as to whether Brightview can meet the needs of each resident.
Anonymous - Toured community
Memory Care
July 29, 2017
Nice
We toured the Brightview on New Canaan. The staff was friendly and they answered all of our questions. The community was clean and well kept. It was not the right fit for my mom, we were looking for peers more in line with her mindset and physical agility
Anonymous - Toured community
Memory Care
July 20, 2017
Excellent place. Ability to handle both parents. Lively community, friendly staff.
Response from Brightview on New Canaan
October 19, 2017
Hi! Thank you for taking the time to share your feedback about Brightview on New Canaan. We are delighted we accommodate both Mom and Dad. We are so proud of our exceptional associates!
Anonymous - Toured community
Memory Care
April 12, 2017
Basically brand new and beautifully decorated. The staff and residents were warm, friendly and welcoming. The meals were delicious! Not a lot of "extra" charges so we don't expect any billing surprises. The location is near to my mother's home so she doesn't feel like she has to change everything in her life. She can still go to the same doctors etc. one thing to note is that they only provide transportation for doctor visits twice a week.
Response from Brightview on New Canaan
October 19, 2017
Hello! Thank you for your positive feedback. Our fee structure is inclusive so there are no hidden costs or surprises. We do not nickel and dime families for this and that. We also have the best and most knowledgeable associates in the business!
RB - Family/friend
Memory Care
April 6, 2017
A community for care
Mom lives at this community. The staff and aides are nice and caring, the community is new and clean. The meals could use some improvements to be more age appropriate, softer foods, easier to bite and manage for a senior. They have daily exercise and nice activities that they keep her active with. Monthly entertainment on different floor with well residents, however the staff needs to make more of an effort to encourage residents to participate in entertainment on ground floor. We would overall recommend this community to other families for great environment, care and value. A little more communication and cheerful interactions from management would be appreciated.
Response from Brightview on New Canaan
October 24, 2017
Hello RB! Thank you for sharing your positive review and feedback about Brightview on New Canaan. We appreciate your recommendation as it is helpful to others who are exploring senior living options.
Anonymous - Toured community
Memory Care
March 18, 2017
Brightview - Memory Care
We have been very happy with the choice we made to have Brightview be the place that would care for our mother with compassion, professionalism, responsiveness, and attention. From the Sales Director and Director and Health Director of the Wellspring Memory Care unit to the Receptionists, Activity Directors, RNs, Chef, and especially the care staff, we're confident our mother is receiving exceptional care. It is a relief to our family that she is safe, healthy, treated with kindness and professionalism, and adjusting to her new home. We visited six locations in Fairfield County and when reviewing all of the assisted living places, we felt Brightview's Memory Care unit (Wellspring) was exceptional. The building itself is beautiful; colors are soft and welcoming; and our mother's room is lovely, with large windows overlooking the atrium. The meals are nutritious, beautifully prepared, and give attention to my mother's needs. In the assisted living area, it feels like a restaurant - residents are given menus, served professionally. In the Wellspring/Memory Care unit, residents are presented with two prepared plates to choose from and if they don't want that, the chef will prepare another option (sandwich, soup, salad, other). We love that the residents are given choices, not only with meals but also with activities. No forcing of activities (which isn't a problem for our mother as she now participates in everything!). The activities cover spiritual (interactive music, Tai Chi, Spa time), physical (dance therapy, walking, tossing games, intellectual (brain games, puzzles, trivia), cultural (baking, art, in the news), and emotional (social hour, tea time, comedy, therapy dogs). Truly a wonderful program and "place for mom" all around.
Response from Brightview on New Canaan
October 19, 2017
Hi! Thank you for sharing your positive feedback about Wellspring Village at Brightview on New Canaan. We believe Wellspring Village is the finest program and environment for people living with dementia. Our Corporate Director of Dementia Care, Dr. Patrick Doyle, brings an unsurpassed level of expertise to our communities. Your descriptions of the choices offered to residents is a cornerstone of how our communities are operated. Possibilities, Independence and Choice are the cornerstone of our philosophy, and we strive to create joy for residents and their families in everything we do.
Julie - Family/friend
Memory Care
November 19, 2016
A good place for Mom
Brightview is really lovely. The staff is friendly, the care is good, the facility is new and beautiful. The daily happy hour encourages socializing and the food is excellent. They make a point of encouraging residents to participate in activities and seat people together at meals. It's expensive, but largely because my mother wanted a one bedroom rather than a studio and because she needs a higher level of care. We're very happy she's there.
Anonymous - Industry reviewer
Memory Care
November 7, 2016
Beautiful setting needs better activities coordination
My mother would benefit from more intellectual stimulation. Courses by life time learners, understanding modern culture, bridge programs, etc.
Anonymous - Family/friend
Memory Care
August 3, 2016
Lovely and well appointed!
Brightview has many amenities to offer. It is a peaceful and intimate community with a committed staff. It is a new and very well kept community. The director and staff are phenomenal. They were very nice to my mother in law and to our family.
Anonymous - Family/friend
Memory Care
May 29, 2016
Bright view gets our vote!!!
After visiting many Assisted Living/Memory Care communities in Fairfield County, we chose Brightview on New Canaan and have never looked back. Aside from the beautiful premises, the staff is what makes this community so special. Our Mom is in Wellspring ~ Memory Care. The Director, Kathleen Lane works tirelessly, along with the wonderful staff to create a world of dignity, respect, love & endless activities. It has truly blown us away how wonderful the RA's (Resident Assistant's) are to all residents. The endless & creative activities that the activity staff offer everyday keep the residents engaged & entertained. Oh & by the way, the food is great too! We are so thankful that Brightview came to town!!!
Anonymous - Family/friend
Memory Care
May 24, 2016
Great New Facility
My mom has been at Brightview for about a month now and although it has been a very hard transition for her (and us), the wonderful, caring and attentive staff at Brightview have made all the difference. No concern is too small, no phone call or email goes unanswered, no favor too big. The facility is bright, beautiful and immaculate. My mom has done more in the past few weeks than she had in independent living during the past 5 years. Her every need is being addressed and our family is kept apprised of her progress on a regular basis. I actually love visiting her there because it reinforces the fact that she is where she needs to be and is in great hands. We thank our lucky stars that she is there!!
Viewing 1-12 out of 12 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Connecticut regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Connecticut regulations for Assisted Living.
Frequently Asked Questions about Brightview on New Canaan
Brightview on New Canaan offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Call (203) 857-1836 to reach a resident at Brightview on New Canaan.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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