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About the facility BrightStar Care of Portland, OR
BrightStar Care of Portland, OR in Portland, OR is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Home Care
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Services at BrightStar Care of Portland, OR
Healthcare Services
- Staffing & Ancillary Services
Home Care
Transportation & parking
- Complimentary Transportation
Compare
BrightStar Care of Portland, OR
na, Portland, OR 97225
Home Matters Caregiving - Beaverton
4875 SW Franklin Ave, Beaverton, OR 97005
Caring for Portland In Home Care
4800 South West Griffith RD #215, Beaverton, OR 97005
Amada Senior Care of Longview, WA
1135 3rd Ave., S 101, Longview, WA 98632
No reviews
45 reviews
4 reviews
No reviews
Starting rate
--Starting rate
Starting at $XX/hrStarting rate
--Starting rate
Starting at $XX/hrBathing/dressing
No
Bathing/dressing
Yes
Bathing/dressing
No
Bathing/dressing
Yes
Household chores
No
Household chores
Yes
Household chores
No
Household chores
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Reviews
for BrightStar Care of Portland, OR
Overall Rating
2.8
Cleanliness
2.8
Friendliness
2.8
Care Services
2.8
Staff
Meals & Dining
Activities
2.8
Value for Cost
2.8
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Anonymous - Toured community
Home Care
March 14, 2020
Great Professionalism..Bad Scheduling
I'm a homebound senior. Although I can do certain tasks on my own I have health issues that make it difficult to stand,walk, bend and lift. I also have lymphadema in both legs and from time to time they swell and the skin breaks down needing long term wound care and dressing changes.
As a retired nurse myself I know the level of professionalism I expect and I'm happy to say the RN staff at the Westside location is great. The caregivers they have sent me have for the most part been energetic, caring, efficient kind and willing. But...the scheduling is a nightmare. I require consistency. Unfortunately I have had several different caregivers over the short time I have been with them. I do appreciate the staff's efforts to accommodate both caregivers needs and client needs but it's like musical caregivers...never can plan on one being long lasting.
Pamela Maker - Toured community
Home Care
July 5, 2019
Outstanding, impeccable company. Cannot say enough good to express it.
BrightStar care West Portland has gone out on a limb for me, supplying me with caregivers no matter what, because I am a quadriplegic living at home with no family or friends around to help me!
I am Medicaid, so I pay nothing – $0.00! It is extremely hard to find a caregiver on a short notice, for any company, because caregivers are in demand because of the short supply. They ensure that I will never be left alone, and offer caregivers a very high rate on a short notice, so that I will always have care! The care they offer, and their level of professionalism is Outstanding. I would highly recommend. I am not being paid for this review and I am an independent unaffiliated client.
Unsatisfied customer - Toured community
Home Care
March 12, 2019
Easier to do it yourself than hire this company
Terrible. Nice staff members for a conversation but don't look for any results. You never know who is going to come, or if they will miss. Numerous no shows with no warning. You get the "employee of the day" and so having to explain everything all the time, ended up easier not using the service. A couple slept on the job, one just came at night unannounced wanting to work extra hours at 8pm, and another one yelled at me and tried to tell me what hours we needed her, kept going back and forth to her car, with an alcohol smell to her breath. Bizzare experience. When complained shrugged and told they were doing everything they could do to find help. Question is? Why are you advertising for clients when can't handle ones you have.
Anonymous - Family/friend
Home Care
December 12, 2014
ok
My mother is in Oregon and I am in Arizona, so I have had to rely on them to transport and take care of my mom. One day I set her up to go to the doctor. Mom has dementia, and mom later told me about how good the doctor visit went, and I later found out from the doctor that she was a no-show. Brightstar Healthcare then asked mom if she went, and mom said yes (which was not accurate) and they dropped it from there. I provided feedback to them about how they need to communicate with and trust me rather than her.
Loved one
Home Care
August 11, 2014
Not a good experience
Our experience with Brightstar was not a good one, overall. The administrative staff were pleasant to work with and get information from, but when we decided to use the service and tried to contact them we didn't hear back from them for quite a while. When we did hear back from them the woman they sent over was not very professional. She was wearing a shabby looking stained t-shirt, and Mom said that she wasn't very social and seemed standoffish.
A Place For Mom Customer - Toured community
Home Care
December 21, 2012
I liked the smallness and boutique na...
I liked the smallness and boutique nature of business.
Viewing 1-6 out of 6 reviews
Frequently Asked Questions about BrightStar Care of Portland, OR
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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