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BrightStar Care of Gastonia, NC

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na, Gastonia, NC 28056

For more information about home care options:
(866) 374-4058
2 reviews
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BrightStar Care of Gastonia, NC
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About the facility
BrightStar Care of Gastonia, NC

BrightStar Care of Gastonia, NC in Gastonia, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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BrightStar Care of Gastonia, NC undefined
BrightStar Care of Gastonia, NC

na, Gastonia, NC 28056

Affordable Family Care Services, Inc - Charlotte, NC undefined
Affordable Family Care Services, Inc - Charlotte, NC

1538-A Union Rd, Gastonia, NC 28054

Right at Home - Belmont, NC
Right at Home - Belmont, NC

100 N. Main St. Suite 130, Belmont, NC 28012

No reviews
7 reviews
No reviews
No reviews
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Starting at $XX/hr
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Starting at $XX/hr
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Starting at $XX/hr
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Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

No

Household chores

Yes

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available

Reviews

for BrightStar Care of Gastonia, NC

Overall Rating
2.8
Cleanliness
2.8
Friendliness
2.8
Care Services
2.8
Staff
Meals & Dining
Activities
2.8
Value for Cost
2.8
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-2 of 2 reviews
Leslie landers - Toured community
Home Care
January 10, 2020
0.5
Wouldnt work with me on reasonable hours
UPDATE: so since my initial review they have now decided they dont want to take on my nana because of my "demanding behavior" you know bc I wouldn't settle for them putting her to bed at 630 and 730 on weekends and them not return for over 15 hours. So they expected her to lay in bed from 730pm until 11am the next day. This is totally unacceptable. But they want to try to say its bc of my demanding behavior. How about you be honest and say its bc of this terribly honest review. So now my nana is still stuck at peak resources due to them being totally unwilling to offer realistic hours of home nursing. By the way, brightstar I'm going to be the loudest unsatisfied customer your worst nightmare could ever imagine! Everyone in NC will know about this! Havent even starting using them yet because they absolutely REFUSE to give me the hours I need. I was given 36 hours of care for my 82 year old nana. I told them I needed them to help me get her out of bed and back into bed. So apparently they think it's just fine and dandy to put her to bed at 630 monday through Friday and 730 on weekend but they dont want to come back on Sunday until 11am. So I guess they think its fine for her to lay in bed for 15 and a half hours. I have been fighting with them and terrible TLC senior for a week now. They have still not given me ANY WHERE NEAR THE HOURS I REQUESTED, so Brightstar and TLC Senior (do not recommend either) decided instead of her getting out tomorrow that they need to wait until next week to try to get this fixed! They have had this release date for a week and a half and REFUSE to give me any where near reasonable times. I'm totally livid and now am in contact with [name removed] which is the Gaston County Ombudsman for senior care. They will not treat her like she is just a burden because I will not go quietly!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous
Home Care
April 20, 2015
5.0
Verified Review
Very pleased!
We've had a great experience with BrightStar of Gastonia so far! They've been very easy to work with, and very reliable. All of the people they have sent have been friendly and professional, we're very pleased with the service!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-2 out of 2 reviews

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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