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Benedictine Health Center at Innsbruck

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1101 Black Oak Drive, New Brighton, MN 55112

61 reviews
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5 star
43%
4 star
38%
3 star
8%
2 star
8%
1 star
3%
See all reviews
For more information about senior living options:
(866) 374-4058
Benedictine Health Center at Innsbruck
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Benedictine Health Center at Innsbruck
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Anonymous
-
Family/friend
5.0
Review of Benedictine Health Center
Boy, she loves it. Everybody is helping her. She is just tickled pink. They've been fantastic to her. When I've been there they have been super friendly. The nurses have been taking care of her. I think it looks great. It looks very clean. Everything is picked up and everything is neat. Sh

About the facility
Benedictine Health Center at Innsbruck

Benedictine Health Center at Innsbruck in New Brighton, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Amenities
at Benedictine Health Center at Innsbruck

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services

Meals & Dining

  • Meals Provided

Room Amenities

  • Air Conditioned
  • Wi-Fi/high-speed internet

Community Amenities

Transportation & parking

  • Resident Parking Available

Common areas

  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon
  • Outdoor Common Areas

Services

  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish

Activities

  • Activities Off-site
  • Activities On-site

Compare

Benedictine Health Center at Innsbruck
Benedictine Health Center at Innsbruck

1101 Black Oak Drive, New Brighton, MN 55112

Gable Pines community exterior
Gable Pines

1260 County Rd E, Vadnais Heights, MN 55110

The Kenwood
The Kenwood

825 Summit Ave, Minneapolis, MN 55403

The Waters of White Bear Lake community exterior
The Waters of White Bear Lake

3820 Hoffman Rd, White Bear Lake, MN 55110

Review score not available
9.6
Review score
66 reviews
9.6
Review score
66 reviews
5 star
51%
4 star
35%
3 star
5%
2 star
3%
1 star
6%
9.5
Review score
32 reviews
9.5
Review score
32 reviews
5 star
56%
4 star
41%
3 star
3%
2 star
0%
1 star
0%
9.5
Review score
26 reviews
9.5
Review score
26 reviews
5 star
54%
4 star
27%
3 star
15%
2 star
4%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Independent Living

Reviews

for Benedictine Health Center at Innsbruck

61 reviews
5 star
43%
4 star
38%
3 star
8%
2 star
8%
1 star
3%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Benedictine Health Center at Innsbruck with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Benedictine Health Center at Innsbruck has 61 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.1
Care Services
4.1
Staff
1.0
Meals & Dining
1.0
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Benedictine Health Center at Innsbruck with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Benedictine Health Center at Innsbruck has 61 reviews with an average "overall experience" of 4.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 61 reviews
Kathy - Family/friend
Nursing Home
February 21, 2022
1.0
Please Seek Another Facility!
My mom was neglected, soiled and wet herself after pushing call button 75 times! The staff are uncaring, uneducated, lack empathy.. These people treated her with disrespect, and down right cruel verbiage. I cannot stress enough to seek another facility. There is little to no compassion with the people they hire. Disgusting!
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
The stay went so well. The food was very poor. It was also always cold.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
We had an excellent overall experience!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
Boy, she loves it. Everybody is helping her. She is just tickled pink. They've been fantastic to her. When I've been there they have been super friendly. The nurses have been taking care of her. I think it looks great. It looks very clean. Everything is picked up and everything is neat. She's happy with their meals.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
Everyone is very kind and respectful to my mother. They're happy people and happy to be there! The therapist is very respectful, works with her very gently and very well, and gets her going. The staff care is very helpful, and happy! There was a smell at first, but once I said something about it, they cleaned the room and floor. The whole facility seems very clean!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
4.0
Verified Review
Review of Benedictine Health Center
For the most part, it was very good. I felt the night shift was sleeping on the job with taking a long time to answer. The people were very friendly, like the nurses, aides and therapists and good. For the most part, the nurses were very good. The cleanliness was fine. My husband said there is a real lack of communication between staff. I think communication was okay.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
August 29, 2019
4.0
Verified Review
Review of Benedictine Health Center
My loved one hasn't said anything bad. He did say they worked him to death the other day, so they must be doing something right. Every person I've talked to has been very nice. He hasn't said anything bad about the nurses or aides. I know he's having some issues in getting his medications or help in a timely manner. He ordered one thing and got another item, and got some kind of indistinguishable kind of meat, and that was inedible. They've been great with communication. I've been in contact with someone almost every day.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
August 29, 2019
4.0
Verified Review
Review of Benedictine Health Center
Overall, we had a great experience. Communication was fairly decent. The first day there was miscommunication between the nurses and doctor. The first day there wasn't a doctor to issue any medications and that wasn't good. Other than that, it's been good. My mother's drapes were dirty when she got there. They did clean the drapes.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
August 29, 2019
3.0
Verified Review
Review of Benedictine Health Center
The physical therapy has been good and she's been making progress. When the staff took her clothes to clean them they took everything, even if they were already clean. The administration has been great. The privacy for the shared bathroom isn't sufficient. They seem to be friendly. Her appointments information never made it into their system. There was spilled water on the floor in the cafeteria once and no one cleaned it up. The floor in her room has been sticky. The bathrooms looked to be in good order. My mom likes the food. She likes the choices offered. They let us know what to expect during the month. They communicated very well.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Family/friend
Nursing Home
August 29, 2019
2.0
Verified Review
Review of Benedictine Health Center
When the times comes and I need services I will always choose Benedictine. I am comfortable there and it is familiar. The therapy has done a good job. My loved one is just combative all the time, making friendliness difficult.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Family/friend
Nursing Home
August 29, 2019
2.0
Verified Review
Review of Benedictine Health Center
It was not a good experience. The people did not understand her needs and she was better than they were set up for. She wanted her meals in her room and they pushed her to the cafeteria and it was made for people sicker than her.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Family/friend
Nursing Home
August 29, 2019
2.0
Verified Review
Review of Benedictine Health Center
They started off on the wrong foot, the disorganization with the weekend crew was obvious. I think the nurses need to be present more, checking in on her more. It looks neat and smells clean. She hasn't liked the food. They have their own lingo that was hard for me to understand because I'm not in the industry. They shouldn't use technical jargon with the families and patients.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Family/friend
Nursing Home
August 29, 2019
2.0
Verified Review
Review of Benedictine Health Center
They seemed to take care of them while he was there. When they sent him to the hospital they sent him with a wheelchair that didn't have any place for his feet, and he was sliding out of his wheelchair.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Family/friend
Nursing Home
August 29, 2019
1.0
Verified Review
Review of Benedictine Health Center
They don't care about the patient. They don't respond to the call lights. The ones during the day are really friendly, but the night ones are not. They don't give names or knock on the door. They don't pick up the trash at the rooms.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
I visited my friend for the first time yesterday. So far he seems to like it and the people were friendly. When I walked into the facility I asked to go to his room. The guy took me right to it. We went on the elevator and up to the second floor right to him. After that, the guy got me a chair so I could sit down and talk with my friend. They were able to show my friend that everything was taken care of and his stuff was safe.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
My loved one has not complained about the meals. The staff talk to me about things and give me updates. The staff are very friendly and they seem good. We did have one issue with the nurses but it was brought to someone's attention high up.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
I would absolutely recommend Benedictine! My loved one really likes it here and he says everyone has been nice to him. The therapy is excellent. They've been really friendly. His nurse is really nice. The cleanliness is great. The food isn't all that great. I've been playing phone tag with the social worker here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
My loved one is happy and that makes me happy. She is really happy with the therapy. One of the staff members that has been taking care of my mother is really great. There is also a nurse that I really wish I knew her name. She has also been taking great care of my mother. Really, every single staff member has been fabulous! The cleanliness is excellent! When I visited I noticed they did a great job coming into her room and making sure everything was kept clean. They kept the garbage’s empty. She always enjoys the meals here. They are so great about taking care of the meals and bringing in snacks and making sure she is happy. I would definitely recommend this facility. It really does feel like home there. She feels like she is taken care of here. I know that she is happy and that has, in turn, made me very happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
The facility is well kept. My loved one didn't complain about the meals at all while she was there. She did mention that the staff in the dining room are especially friendly and always went out of their way to accommodate her. The communication went well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 29, 2019
5.0
Verified Review
Review of Benedictine Health Center
My loved one has improved a lot since he has been here. It's clean, spacious, and quiet. The people respond to him quickly. They've been really nice, helpful, and honest.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 61 reviews

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Frequently Asked Questions
about Benedictine Health Center at Innsbruck

Call (651) 633-1686 to reach a resident at Benedictine Health Center at Innsbruck.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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