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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Ashland Farm at North Andover

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700 Chickering Road, North Andover, MA 01845

For pricing & availability:
(866) 374-4058
9.5
Review score
34 reviews
Add review
9.5
Review score
34 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
3%
1 star
0%
See all reviews
8.9
Review score
2075 reviews
67 facilities
Ashland Farm at North Andover
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Ashland Farm at North Andover indoor common area
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Christine W
-
Child of resident/client
5.0
Bright and welcoming
The main reason we chose Ashland Farm at North Andover was because of the brightness of the rooms: other places had dark hallways and low natural light - Ashland farms is bright and welcoming. The staff are very and patient with all of the residents there.

About the facility
Ashland Farm at North Andover

Set on the outskirts of Boston, Massachusetts, Ashland Farm at North Andover features gorgeous courtyards, walking paths, and innovative programming for enrichment and socialization in our country estate setting. From assisted living and specialized memory care services to respite care services, residents of Ashland Farm at North Andover have the care they need so they can focus on what matters most.

Our central location provides easy access to all things within the greater Merrimack Valley region. If you’re ready to go out and explore this lovely town, then you’ll enjoy a diverse offering of outings available to you. From practicing your short game at a local golf course to morning hikes along one of the many conservation land trails, visiting museums and historical sites, shopping at unique boutiques, dining on some of Massachusetts’ best cuisine, and more, you can enjoy a variety of exciting things to do from our convenient location.

Community Amenities and Services

At Ashland Farm at North Andover, we focus on making sure residents stay mentally, physically, and socially engaged throughout their daily activities. From arts and crafts in the recreation rooms to enjoying family celebrations in our private dining room, walks through the courtyard, being pampered in the salon,...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Ashland Farm at North Andover

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Ashland Farm at North Andover indoor common area
Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845

Atria Marland Place community exterior
Atria Marland Place

15 Stevens Street, Andover, MA 01810

Wingate Residences at Haverhill community exterior
Wingate Residences at Haverhill

10 Residences Way, Haverhill, MA 01830

The Atrium at Veronica Drive community exterior
The Atrium at Veronica Drive

1 Veronica Drive, Danvers, MA 01923

9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
3%
1 star
0%
9.5
Review score
94 reviews
9.5
Review score
94 reviews
5 star
65%
4 star
23%
3 star
3%
2 star
3%
1 star
6%
9.3
Review score
12 reviews
9.3
Review score
12 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
30 reviews
9.2
Review score
30 reviews
5 star
46%
4 star
40%
3 star
7%
2 star
0%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Amenities
at Ashland Farm at North Andover

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • No Sugar
  • Vegan
  • Gluten-free
  • Low / No Sodium
  • Meals Provided
  • Special Dining Programs
  • Room Service

Room Amenities

  • Ground Floor Units
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Atrium
  • Outside Patio
  • Barber Shop
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace
  • Computer or Media Center
  • Library
  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Holiday Parties
  • Stretching Classes
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Intergenerational Programs
  • Tai Chi
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Birthday Parties
  • Live Well Programs
  • Activities On-site
  • Protestant Services
  • Sensory-based Programs
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Gardening Club
  • Activities Off-site
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Cooking Classes
  • Live Dance or Theater Performances
  • Community Service Programs
  • Visiting Chaplain or Priest
  • Wine Tasting
  • Reminiscence Programs
  • Catholic Services
  • Devotional Activities Offsite
  • Dances
  • Happy Hour
  • Trivia Games

Reviews

for Ashland Farm at North Andover

9.5Review score34 reviews
9.5
Review score
34 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
3%
1 star
0%
Benchmark Senior Living
8.9
Review score2074 reviews67 communities
Write a review
A Place for Mom has scored Ashland Farm at North Andover with 9.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Ashland Farm at North Andover has 34 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.8
Friendliness
4.7
Care Services
4.6
Staff
4.9
Meals & Dining
4.7
Activities
4.6
Value for Cost
4.4
A Place for Mom has scored Ashland Farm at North Andover with 9.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Ashland Farm at North Andover has 34 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Benchmark Senior Living
8.9
Review score2074 reviews67 communities
Logo for Benchmark Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 34 reviews
Christine W - Family/friend
Memory Care
November 11, 2024
5.0
Verified Review
Bright and welcoming
The main reason we chose Ashland Farm at North Andover was because of the brightness of the rooms: other places had dark hallways and low natural light - Ashland farms is bright and welcoming. The staff are very and patient with all of the residents there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Judy - Family/friend
Assisted Living
August 14, 2024
5.0
Verified Review
Wonderful facility, all around. Would highly recommend!
My sister would rate EVERY catagory a 5 plus. [name removed] (name removed]) absolutely LOVED it at Ashland Farm! The chef even fixed her special meals if she asked! [name removed] has muscular dystrophy and could no longer stay there as her health deteriorate.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 26, 2024
4.0
Verified Review
Pros and cons of Ashland Farm
I know that staff is always a problem to get and they have had some that should not have been there but they have a great administrator who has only been there a year and she is wonderful. She is right on top of everything. They have a lot of great staff. It is so beautiful around the inside and outside of building, it's a must see. Always clean. My sister loves the people that help her. I think the activities could be changed up more. But it would be a place I would go to.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
5
Lynn - Family/friend
Memory Care
July 24, 2024
5.0
Verified Review
Ashland Farm Review
At the time we were looking, Ashland Farm at North Andover had a memory care bed available immediately and that is just what we needed. Everyone is always friendly and nice when I go to visit and knows who I am and who I am there to see...very personable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Mary G - Family/friend
Assisted Living
March 9, 2024
5.0
A wonderful four years.
My aunt lived at Ashland Farm for four years before her passing. She engaged in the numerous activities offered by the activities director, [name removed], and was given the best care possible. The staff were welcoming, helpful and diligent meeting all of her needs. I cannot say enough about this Assisted Living facility. I give this facility a 5 star rating.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Ashland Farm at North Andover
March 29, 2024
Hello Mary, Thank you so much for your kind words and for leaving such a thoughtful review. We are so glad to hear about your experience with our community. Our associates take great pride in delivering quality experiences and stories like this mean the world to our team. Thank you for sharing, and thank you for choosing Ashland Farm at North Andover!
Anonymous - Family/friend
Assisted Living
November 15, 2023
5.0
Verified Review
Experience at Ashland Farm
My loved one is currently a resident at Ashland Farm at North Andover and overall her experience at this facility has been good so far. The staff friendliness is good and they try hard. My daughter and I both work in the healthcare industry and we know how hard it is to get help and how low the pay can be. But it always helps to have nice people. There are some areas that need improvement, but overall things are not bad. We have addressed a few concerns with them and they always corrected the problem. I wish the activities were better, but I understand. Also, one of the girls at the front desk is not pleasant. I would think that you would want someone pleasant when you first come into the facility. She is not. The other woman is very nice and pleasant.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from Ashland Farm at North Andover
December 18, 2023
Hello, We are so glad to hear about your positive experience with Ashland Farm at North Andover. Thank you for taking the time to leave us a review!
Anonymous - Family/friend
Assisted Living
October 24, 2023
5.0
Verified Review
The best of the best
My loved one was previously a resident at Ashland Farm at North Andover and everything was great for him at this facility during his stay. The cleanliness and friendliness were great. The staff, care services, meals and activities were also great. They did a good job! I would recommend Ashland Farm at North Andover to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 27, 2023
5.0
Verified Review
A positive experience
There is nice places on the floor to be while visiting my dad, there is a beautiful sunroom my dad loves they put the tv on at breakfast with songs and beautiful scenery to look at, on the floor they have different area with military stuff, baby stuff, music instruments nice things they can relate too. The cost rating is because he needs so much care
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Response from Ashland Farm at North Andover
October 20, 2023
Hello, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Ashland Farm at North Andover!
CW - Family/friend
Assisted Living
September 15, 2022
5.0
Verified Review
Ashalnd Farmis is grat
The staff is great. Compared to the last place, this seems much warmer, and easier to get around within the community. I feel that, my loved one is better at this facilty. The location is great, the staff is great, and they are very helpful, with getting my loved one out and about, and out of the room.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4.5
anonymous - Family/friend
Assisted Living
August 30, 2022
4.0
Verified Review
a nice community
As far as the layout of the community and all of the furnishings we liked it more because if gave off that homey feeling which is what we were wanting for our loved one. We have not had a meal ourselves but our loved one seems to be enjoying them. We do see different activities going on during the day and we would recommend Ashland Farm to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Robert - Family/friend
Memory Care
August 16, 2022
5.0
Verified Review
Ashland Farms A Very Nice Place To Go
The staff are nice and attentive to my loved one. They do a good job in keeping my loved one's room clean. The staff are good at caring for the residents that have memory care health concerns. The meals are good, and I have enjoyed meals with my loved one. My loved one has been able to get their strength back and is learning to stand again within the community and assistance. Overall, I am pleased with our experience here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
April 19, 2022
4.0
Verified Review
My Tour Experience at Ashland Farm at North Andover
It was fancier as it used to be a hotel. It wasn't the right fit for our loved one.
Tracey - Family/friend
Assisted Living
January 11, 2022
4.0
Verified Review
A great place for Mom, just check the details for expenses.
My loved one absolutely loves it here. It's very clean. The only issues have been with the night crew and billing. The night crew is not as medially trained, and they're not very kind. The day crew and kitchen crew have all been awesome though. Billing is not exactly as they said it would be. She was expecting several thousand less than what her bill has been. But they're very good about answering any questions and responding to concerns. The food is very good, and I like that she always has something available to eat, any time of the day. They keep the residents busy with activities, and she talks to me all the time about all they have going on. They have both indoor and outdoor activities.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
James S - Resident/client
Assisted Living
November 10, 2021
5.0
Verified Review
Feels like home
This community is fantastic, we never want to leave. There are a lot of activities here and my wife is a piano player so the community will ask us to play the piano and sing songs for the other residents. The meals come out nice and hot and they change everyday. The dining staff have been very nice. On Monday's they have tea and scones. The staff members are very friendly and have kept up good communication with us.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
DT - Family/friend
Assisted Living
September 21, 2021
5.0
Verified Review
my experience
The community was very attentive and did a great job communicating with us on anything that we needed to be aware of. I would recommend this community to others based on my experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
William - Family/friend
Assisted Living
December 17, 2020
5.0
Review for [name removed]
Hello, My mom, [name removed], enjoyed her time at Ashland Farm in North Andover before her passing in November this year. She received exceptional care, and enjoyed her first apartment very much. The staff is very professional and caring and treated her like a family member. I am so grateful for the care that she received there and most especially her most recent time spent in Harbor.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
October 7, 2020
5.0
Verified Review
Overall it is a great and safe community
The staff members at this community are great, through the COVID virus they have implemented a lot of things to keep the residents safe and healthy. There has only been two confirmed cases at this community, one coming from a staff member and the other coming from a resident. Overall they have done very well. Our loved one is in memory care which is pretty expensive, however he gets great care around the clock, and they do offer a lot of activities for the residents to participate in.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
September 8, 2020
4.5
Verified Review
My Mom Last Days Were Wonderful
I would recommend this community. I feel it was a little more expensive. I would have liked to have handled the exit a little better. My mom was there for five weeks prior to passing. They told us that if we could come get the items, and it wasn't a big rush to get the items out of the community. I feel that if someone dies, that we should't have had to pay for the entire month extra for the community. I feel that they should have given us a week to come and get the items out of the community and then prorate the last month. We wanted to have my mom's end of life to be the best. The community is very nice. There was only one incident where the clicker was out of batteries according to the community. My mother needed assistance in a few times a day. If I was sick I would go to this community. My mom really loved it here. My mom thanked us for placing her in the community. The community didn't care what time we came to see my mom. There are plenty of activities to participate in.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Memory Care
August 26, 2020
5.0
Verified Review
Great place for my mother
We chose this community because the way they priced their services. For example, the time they help my mom get dressed, take a shower, etc is not in the cost. We also liked the setting of the community, they specialize in assisted living and they know how to do it right. The room sizes are a little on the small size, but the are adequate. The food is excellent, there is a lot of variety, it is nutritious, and they give adequate portions but still let you indulge. My favorite part about the community would be the people, treatment, and communication from the staff members. COVID has been a good test to see how great the community really is. I would absolutely recommend Ashland Farm at North Andover.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Scott Corcoran - Family/friend
Memory Care
June 3, 2020
5.0
Verified Review
Ashland Farm At North Andover
My father needs extra care and there is always someone that is there helping him. They have been very good. Even during the Covid-19 pandemic, they have been terrific. The activities director is the best staff member there. She does so many things besides activities, its unbelievable. She really goes above and beyond. Definitely a good value for the care, we are glad we chose Ashland Farm.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 34 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Ashland Farm at North Andover

Ashland Farm at North Andover offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Ashland Farm at North Andover 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (978) 683-1300 to reach a resident at Ashland Farm at North Andover.

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Wingate Residences at Haverhill is a state of the art, private, residential community with 64 apartments, offering 24 hour supportive care for seniors interested in maintaining active lifestyles while planning for future needs. The Neighborhood also includes 20 apartments with support for memory...
Photo of Benchmark at Haverhill Crossings

Benchmark at Haverhill Crossings

254 Amesbury Rd, Haverhill, MA 01830
Starting at $X,XXX+ monthly
9.0
Review score
73 reviews
9.0
Review score
73 reviews
5 star
29%
4 star
15%
3 star
15%
2 star
16%
1 star
25%
1bd, Studio, Semi-Private
Benchmark Senior Living at Haverhill Crossing is an assisted living community in the riverfront city of Haverhill, Massachusetts, in Essex County. Our attractive, spacious community sits on a large, landscaped lot overlooking mature woods and lush farmland near Kenoza Lake, downtown shops and the...
Bayberry at Emerald Court community exterior

Bayberry at Emerald Court

2000 Emerald Court, Tewksbury, MA 01876
Starting at $X,XXX+ monthly
6.0
Review score
26 reviews
6.0
Review score
26 reviews
5 star
65%
4 star
12%
3 star
4%
2 star
0%
1 star
19%
Studio, 1bd, 2bd, Semi-Private
Welcome to a new way of life at Bayberry at Emerald Court. Nestled in a quiet residential neighborhood in Tewksbury, MA, Bayberry is an assisted living community ideally located just minutes from major shopping, entertainment and medical centers with easy access to I-93 and I-495. Bayberry offers...
The Residence at Salem Woods community exterior

The Residence at Salem Woods

6 Sally Sweet's Way, Salem, NH 03079
Starting at $X,XXX+ monthly
9.0
Review score
35 reviews
9.0
Review score
35 reviews
5 star
62%
4 star
29%
3 star
3%
2 star
0%
1 star
6%
Studio, 1bd, 2bd, Semi-Private
The Residence at Salem Woods is proudly operated by LCB Senior Living. Since 1994, we have pioneered modern senior living communities throughout the Northeast, specializing in Independent (Retirement) Living, Assisted Living and Memory Care. Together, we serve the diverse needs of our residents...
Photo of Brightview North Andover

Brightview North Andover

1275 Turnpike Street, North Andover, MA 01845
Starting at $X,XXX+ monthly
5 star
57%
4 star
36%
3 star
0%
2 star
7%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Most people know Brightview North Andover because we are located at the former Boston Ski Hill. But what they might not know is that in the summer there’s a meadow that’s home to an endangered butterfly preserve, and you have access to many trails in the nearby state park. This is life at...
Photo of Blaire House of Tewksbury Assisted Living

Blaire House of Tewksbury Assisted Living

10B Erlin Terrace, Tewksbury, MA 01876
Starting at $X,XXX+ monthly
7.0
Review score
23 reviews
7.0
Review score
23 reviews
5 star
40%
4 star
30%
3 star
17%
2 star
4%
1 star
9%
Studio, 1bd
The Blaire House of Tewksbury is a 131-bed skilled nursing center. We are family owned and operated by the Essex Group Management Corp, servicing the health care needs of seniors for over 50 years. We specialize in Short and Long Term care, Rehab, Sub-acute care, and Alzheimer's Specialty care....

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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