Arden Courts A ProMedica Memory Care Community in Glen Ellyn

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Arden Courts A ProMedica Memory Care Community in Glen Ellyn

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Challenge 1: is Arden Courts has gone thru an ownership change recently and I am experiencing challenges with the new portal because I have (2) residents.\nChallenge 2: is too pay more attention to each residents unit as I discovered (2) missing light bulbs from a plugged in lamp in one of our units. I told a staff member, it was not replaced a week later until I went to the front office to complain.\nAll else has been good.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Arden Courts Glen Ellyn, A Memory Care Community","reviewContent":"The residents & facility are both exceptionally well kept. It's extremely clean & they're well groomed & neat. They do an incredible job keeping up with schedules, activities, & have good healthy meals. The residents are getting excellent care & it shows. My only complaint has been poor communication with the families. Otherwise I would have given a 5","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"I'd like to mention a few concerns so others are aware of our experiences.\nOne year ago, Arden's billing system implemented and a fee when paying by credit card. My mom started paying on time by check (prior to setting up automatic payments), but they wouldn't get posted in time by Arden. Their record-keeping was horrible; we spent endless hours trying to keep accurate payment records for ourselves. Prior to my dad leaving Arden, they withdrew an entire month's of rent was when they told us ahead of time that the balance was $[removed]. It would have cost my mom $[removed](a lot of money on a fixed income) to stop payment) on the check she mailed to Arden. We asked Arden if they would pay the $[removed]fee, but they declined. [name removed] at Arden told us to delete the automatic account which we did, but this was false/inaccurate information. It was a nightmare and I could share more about this, but I wanted to give you a general idea of our frustrations so others are aware of this.\nI do want to give Kudos to [name removed] there. She was always so incredibly helpful, supportive and professional! She assisted with helping to move my dad out and she was so kind and a true blessing!\nThank you again for allowing me to share our experience. Overall, we were pleased with Arden and the level of care; it was the past year or so that was stressful.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"The staff at this facility are superb. They are courteous and kind appear to be totally committed to the patients care. ","reviewerDisplayName":"Brian F","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Homey little place!","reviewContent":"I visited this place with my neighbor whose mom lives in this facility. It’s always clean and the people are friendly every time I visit. I like the way it feels like its own little community with its own little neighborhood. The residents look very happy to be there and have different activities to choose from during the day. I would recommend this place if you know someone who needs memory care.","reviewerDisplayName":"Angiee c","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Welcome Environment ","reviewContent":"Arden Cts. Is very charming with notes of nostalgia spread throughout. Residents are well taken care of and cheerful. I would recommend this facility to others and their families. 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89484

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2 South 706 Park Blvd., Glen Ellyn, IL 60137

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60137

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<p>Arden Courts of Glen Ellyn is a senior memory care community located just north of Butterfield Road, next to Glenbard South in Glen Ellyn. As an Arden Courts community, we’ve operated for 25 years to support our senior population with dynamic care plans, wholesome living arrangements, and compassionate staff.</p> <p>We’ve adopted specialized plans to help ensure we are providing the best care to those with Alzheimer's and other forms of dementia. As we get to an age where we need to retire in grace, Arden Courts of Glen Ellyn is an ideal place for seniors pursuing hassle-free living and a variety of resources in a caring home.</p> <h3>Community services and amenities</h3> <p>We have a variety of services and amenities tailored to enrich the lifestyles of every resident. We maintain a daily schedule that accommodates residents in their routine endeavors and complements the sensibilities of each residents’ cognitive background. We’ll start the day with a hearty breakfast, later on enjoy group activities and structured programs, have lunch followed by quiet time and rest, then dinner. And always, we assist residents with any personal pursuits they have throughout the day.</p> <p>Beyond the layout of Arden Courts, we focus on maximizing the capabilities of our residents and fostering independence with seven or more hours per day, seven days a week of engagement therapy and specialized activities, all to help residents retain cognitive function and slow down decline. Residents and families can rest assured that there are no additional or hidden fees in our rate, should residents require supplemental services.</p> <h3>Living options</h3> <p>Arden Courts of Glen Ellyn provides residents with comfortable studio units. All of our units are wheelchair accessible, with an open-concept style enabling residents to customize their space as they choose to make it feel most like home. Staff perform housekeeping and laundry services regularly and are on campus 24 hours a day, seven days a week to attend to residents whenever needed.</p> <h3>State licensing information</h3> <p>To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the <a href="http://www.idph.state.il.us/AssistedLiving/AssistedLivingEstablishmentListing/AssistedLivingEstablishmentListing.aspx">Illinois Assisted Living and Shared Housing License Establishment Listings</a> or the <a href="https://www2.illinois.gov/hfs/MedicalPrograms/slf/Pages/OperationalSites.aspx">Illinois Supportive Living Program databases</a>.</p> <h3>Related articles</h3> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/what-is-memory-care">Top Memory Care Services and Features</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/medicare-vs-medicaid-assisted-living">Does Medicaid Pay for Assisted Living? </a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/cost-of-memory-care">Everything You Need to Know About the Cost of Memory Care</a></p>

<p>Arden Courts of Glen Ellyn is a senior memory care community located just north of Butterfield Road, next to Glenbard South in Glen Ellyn. As an Arden Courts community, we’ve operated for 25 years to support our senior population with dynamic care plans, wholesome living arrangements, and compassionate staff.</p> <p>We’ve adopted specialized plans to help ensure we are providing the best care to those with Alzheimer's and other forms of dementia. As we get to an age where we need to retire in grace, Arden Courts of Glen Ellyn is an ideal place for seniors pursuing hassle-free living and a variety of resources in a caring home.</p> <h3>Community services and amenities</h3> <p>We have a variety of services and amenities tailored to enrich the lifestyles of every resident. We maintain a daily schedule that accommodates residents in their routine endeavors and complements the sensibilities of each residents’ cognitive background. We’ll start the day with a hearty breakfast, later on enjoy group activities and structured programs, have lunch followed by quiet time and rest, then dinner. And always, we assist residents with any personal pursuits they have throughout the day.</p> <p>Beyond the layout of Arden Courts, we focus on maximizing the capabilities of our residents and...</p>

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