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7127 Lee Hwy, Chattanooga, TN 37421
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Mary C
-
Child of resident/client
5.0
Great Big Hearts!
My mother, [name removed], fell in love with the staff very quickly.
The nurses, aides and administrators were quick to help her feel welcomed, valued and respected.
Mom loved the food, her aides that assisted with showers and the meal assistance she received when she didn’t feel well enough to go to the dining room.
Staff was not adequate on the weekends, in Mom’s opinion.
I usually visited on Sundays so the weekends weren’t so long.
My visits throughout the week were wonderful!
I was always greeted very kindly and the aides always filled me in with any concerns as well as her success!
I hope I get to stay at American House when I can no longer stay alone.
Thank you so much for all the love through my mother’s final days.
About the facility American House Shallowford
This charming assisted living and memory care community is located in the quiet suburb of Shallowford, Tennessee, just minutes from downtown Chattanooga. The beautifully maintained community offers maintenance-free living, a family-friendly atmosphere, and comfortable, well-appointed apartments. Residents enjoy easy access to the entire property, which includes two private courtyards and a community garden.
Residents at American House Shallowford are also in close proximity to all that Shallowford and downtown Chattanooga have to offer. Seniors often take trips to the Chattanooga Zoo or the Hamilton Place Mall. This community is also located just minutes from Erlanger East Hospital, in case of emergency.
The skilled, compassionate team at American House Shallowford provides nurturing, individualized care to assist with activities of daily living. They also offer daily activities, paved walking paths, and cozy, indoor spaces to enhance residents’ lives. For those with Alzheimer’s or other forms of dementia, American House Shallowford offers secure memory care units and specialized life enrichment programs.
State Licensing Information
To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.
Related Articles
Assisted Living vs. Memory Care: What’s the Difference?
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Senior living options offered
Assisted Living
Memory Care
Pricing for American House Shallowford
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at American House Shallowford
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Compare
American House Shallowford
7127 Lee Hwy, Chattanooga, TN 37421
StoryPoint Chattanooga
1148 Mountain Creek Rd, Chattanooga, TN 37405
Brookdale Hixson
4515 Hixson Pike, Hixson, TN 37343
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7230 Lee Hwy, Chattanooga, TN 37421
8.2
Review score
46 reviews
8.2
Review score
46 reviews
5 star
61%
4 star
28%
3 star
7%
2 star
2%
1 star
2%
9.8
Review score
53 reviews
9.8
Review score
53 reviews
5 star
69%
4 star
23%
3 star
4%
2 star
0%
1 star
4%
9.5
Review score
44 reviews
9.5
Review score
44 reviews
5 star
47%
4 star
39%
3 star
9%
2 star
0%
1 star
5%
8.6
Review score
23 reviews
8.6
Review score
23 reviews
5 star
75%
4 star
17%
3 star
4%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Amenities at American House Shallowford
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Meals Provided
- Restaurant Style Dining
- No Sugar
- Low / No Sodium
- Vegetarian
- Special Dining Programs
Room Amenities
- Air Conditioned
- Handicap Accessible
- Ground Floor Units
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Transportation at Cost
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Outside Patio
- Outdoor Common Areas
- Library
- TV Lounge
- Indoor Common Areas
- Central Fireplace
- Private Bath
- Beauty Salon
Recreational areas
- Piano or Organ
- Raised Garden Beds
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Yoga / Chair Yoga
- Holiday Parties
- Educational Speakers / Life Long Learning
- Day Trips and Outings
- Activities Off-site
- Trivia Games
- Art Classes
- Birthday Parties
- Devotional Activities Offsite
- Devotional Activities On-Site
- Activities On-site
- BBQs or Picnics
- Live Musical Performances
- Stretching Classes
- Wii Bowling
- Tai Chi
- Pet-focused Programs
- Reminiscence Programs
- Live Dance or Theater Performances
- Karaoke
Reviews
for American House Shallowford
Write a review
A Place for Mom has scored American House Shallowford with 8.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, American House Shallowford has 46 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.0
Meals & Dining
3.6
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored American House Shallowford with 8.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, American House Shallowford has 46 reviews with an average "overall experience" of 4.4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Mary C - Family/friend
Assisted Living
September 17, 2024
Great Big Hearts!
My mother, [name removed], fell in love with the staff very quickly.
The nurses, aides and administrators were quick to help her feel welcomed, valued and respected.
Mom loved the food, her aides that assisted with showers and the meal assistance she received when she didn’t feel well enough to go to the dining room.
Staff was not adequate on the weekends, in Mom’s opinion.
I usually visited on Sundays so the weekends weren’t so long.
My visits throughout the week were wonderful!
I was always greeted very kindly and the aides always filled me in with any concerns as well as her success!
I hope I get to stay at American House when I can no longer stay alone.
Thank you so much for all the love through my mother’s final days.
Response from American House Shallowford
September 18, 2024
Mary, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Antoinette M - Family/friend
Assisted Living
June 5, 2024
All the staff is very helpful and supportive.
My mom seems more happier at American House she is eating better and doing a lot better. The facility is clean and they have enough staff to support the residence. The staff gladly assist the residence with daily needs and they have a lot of patience with all the people that lives at American House.
Response from American House Shallowford
June 13, 2024
Antoinette, thank you for your 5-star review of our community! We appreciate your feedback!
Anonymous - Family/friend
Assisted Living
May 24, 2024
Good if you can care for yourself
They were good when mom was still able to take care of herself. She misses her friends there. I wish she was still there and taking care of herself.
Staff was short handed for the amount of residents. Faculty was not around on weekends. Need more people on weekends. Plus more entertainment.
Response from American House Shallowford
May 31, 2024
Thanks so much for your feedback! We appreciate you being open and honest with us.
Anonymous - Family/friend
Assisted Living
January 5, 2024
would not recommend
My dad had to help a nurse get a patient off the floor when they fell because there were no other staff members to help her. I would not recommend them to anyone. We moved my grandfather out of American house due to staffing and care issues and he has since passed away. We had difficulty with meds going missing and were also very displease with how other residents were treated. There were also issues with roaches
Response from American House Shallowford
January 9, 2024
Thank you for your feedback. We are deeply sorry for your loss. We pride ourselves on resident care and It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Executive Director, Tommie, at shallowford@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.
Alicia - Family/friend
Assisted Living
October 20, 2023
Review for American House Shallowford
They were the only one that would accept my stepdad. Due to his dementia he had become quite mean and spent almost two weeks at a hospital that could deal with that. No one else would accept him, so we ended op here.
Response from American House Shallowford
October 27, 2023
Thank you so much for your feedback, Alicia. We are honored to serve your family!
DD - Family/friend
Assisted Living
October 6, 2023
Review for American House Shallowford
My brother picked it. He liked [name removed] & the food he brought him from the chef.Very nice & friendly. The food is good & my brother gets seconds. It's a nice place & smells good. Not like most assisted living places.
Response from American House Shallowford
October 10, 2023
DD, thank you for your positive feedback and for taking the time to post this review!
Anonymous - Family/friend
Assisted Living
July 14, 2023
Friendly Staff and a Nice Community
We moved our loved ones furniture in, but our loved one had passed away before he could move in. However from what we experience at American House Shallowford, everything was great. I had one friend already there, so I mostly had some good visits with her. Interaction with the staff was very good.
Response from American House Shallowford
July 17, 2023
Thank you for your 5-star review of our community! We are so sorry for your loss, but we appreciate your feedback, nonetheless.
Anonymous - Family/friend
Assisted Living
May 17, 2023
Our experience at American House
There's a severe nursing shortage here especially. Certain nurses don't believe there's any hurry to aid a resident!!! I was told that I was going to pay around $[removed]/month..... my first bill was for $[name removed]!!! I Can't afford that.
Response from American House Shallowford
May 22, 2023
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Alicia M - Family/friend
Assisted Living
May 25, 2022
Has potential, but needs better oversight
American House is severely short-staffed for their clients. The lack of staff has effected several of the caregivers. They usually only had one caregiver in the memory care unit at a time. Although they said there would be two during the day and one at night. Many of the caregivers had never been around memory care residents and didn't know their names or how to care for them. A caregiver approached me one day asking if there was meat in the soup, she said that a resident couldn't have meat but didn't recall who it was. Their record keeping was very laxed and my step-father was taken to the E.R. because he had 4 liters of urine in his bladder. He almost passed; the doctor said if they didn't bring him in when they did, then he would've died that night. This was a result of them not knowing that he hadn't urinated in some time. When he was discharged from the hospital, the doctor(s) refused to release him back to American House.
They accepted him after their initial evaluation, although he was beyond the level of care they could safely give. He fell several times a week and had about 4 to 5 E.R. visits in total. The staff were trying, they just didn't have enough people so they were shuffling employees around. They were also using outside sources, but they weren't familiar with the residents either. There were only 8 residents in memory care; I thought that they would've had a better oversight. A note book or a chart with the residents names, allergies, etc. would've been helpful. Overall, they didn't have enough people and management staff often didn't know what was going on with my step-dad. Everyone we came across were super nice, they were just lacking in staff and everyone was running ragged.
Response from American House Shallowford
June 27, 2022
Alicia, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
PS - Family/friend
Assisted Living
December 1, 2021
Our Experience
It has worked out well. Our loved one is happy here. It's clean. The staff is personable and kind. It's a small enough community that you feel like they really know the patients and the families. I appreciate the more personal touch. And this is the only place that our loved one has not complained about, which says a lot.
Peter - Toured community
Assisted Living
November 16, 2021
Tour of Elmcroft
We loved everything we saw during our tour with Elmcroft. If our experience does not turn out at the facility we chose, we will definitely be coming here!
anonymous - Toured community
Assisted Living
September 29, 2021
Our Tour Experience
We had a good tour at Elmcroft of Shallowford. I thought the facility was nice. It was just a little too pricey.
anonymous - Toured community
Assisted Living
September 3, 2021
Tour of Elmcroft
We toured Elmcroft of Shallowford and it seemed like a very nice facility. I have nothing but good things to say about it.
anonymous - Toured community
Memory Care
August 19, 2021
Tour of Elmcroft
We had a very nice tour with Elmcroft of Shallowford, all of the staff were were so sweet. The facility is actually under the same guidance as the one that we chose, it was a toss up. The facility is all one story which I really liked. It just came down to the fact that the other location was a little bit closer and they were communicating with us more.
Anonymous - Toured community
Memory Care
April 18, 2021
I think this residence fits the bill. Excellent (unscheduled) tour of the property with Tempa Finch. The one bedroom units look just like an apartment and I think my mom would like that very much. The bedroom is separate from the living area which is nice. The facility is adjacent to St. Stephens' Catholic Church, which, when my mom is fully recovered I know she would love to attend. The residents all seemed happy and friendly. One resident I spoke with gave the facility a glowing report, and she had lived there for three years and had made great strides in her health due to the physical therapy and occupational therapy offered at Elmcroft.
PT - Family/friend
Memory Care
February 9, 2021
excellent memory care
I really l.ike the engagement the community does with the residence. They are trying to do the best they can, and they are very cautious with who and how people come into the community and keeping the residence safe is a top priority.
Anonymous - Toured community
Memory Care
February 5, 2021
Did a virtual tour.The facility looked fine. Very clean.
Scott H - Family/friend
Assisted Living
January 8, 2021
Would recommend
We chose Elmcroftof Shallowford at the time because of the availability and we had a friendly interview with the staff members. The room sizes here are adequate compared to others we looked at. I would recommend to others.
Anonymous - Toured community
Memory Care
March 3, 2020
They were wonderful. Tempa who did the intake was very patient, and knowledgeable. The facility is clean, and friendly.
Anonymous - Toured community
Memory Care
October 16, 2019
Excellent place. Clean, very welcoming, residents and staff very friendly. Perfect place for my family member.
Neighborhoods around American House Shallowford
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
Frequently Asked Questions about American House Shallowford
American House Shallowford offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored American House Shallowford 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (423) 899-8133 to reach a resident at American House Shallowford.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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