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18760 13 Mile Rd, Roseville, MI 48066
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Anonymous
-
Child of resident/client
4.0
Overall Recommend
Advisor care in house not that great but will do. My mother in law was in rehab nursing homes all last year as my mom was after hospital visit then rehab for a month. Saw basically the care is same all over just not that good. Friend lives across the street just passed his wife said same thing she was in nursing for 40 years and said same thing, Hospital care nursing homes-assisted living are not that good.
About the facility American House East II Senior Living
In the heart of vibrant Southeast Michigan, this charming community offers well-appointed studios as well as one- and two-bedroom apartments. This maintenance-free, Roseville community also features large common areas to visit with family and friends. Stroll through the landscaped grounds, check out the action in the billiards room, or enjoy happy hour with friends. At American House East II, the choices are truly limitless!
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Senior living options offered
Independent Living
Pricing for American House East II Senior Living
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at American House East II Senior Living
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American House East II Senior Living
18760 13 Mile Rd, Roseville, MI 48066
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8.8
Review score
38 reviews
8.8
Review score
38 reviews
5 star
48%
4 star
26%
3 star
18%
2 star
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24 reviews
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24 reviews
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9.9
Review score
107 reviews
9.9
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107 reviews
5 star
80%
4 star
15%
3 star
3%
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0%
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9.8
Review score
112 reviews
9.8
Review score
112 reviews
5 star
71%
4 star
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1%
Studio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
1
Independent Living
Care types offered
1
Independent Living
Care types offered
1
Independent Living
Amenities at American House East II Senior Living
Healthcare Services
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Incontinence Care
Meals & Dining
- Restaurant Style Dining
- Guest Meals
- Meals Provided
Room Amenities
- Ground Floor Units
- Air Conditioned
- Respite or Short Term Stays Offered
- Kitchenette
- Wi-Fi/high-speed internet
Community Amenities
Transportation & parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Dogs Allowed
- Weight Limit (lbs)
- Cats Allowed
Common areas
- Outside Patio
- Meeting Room
- Beauty Salon
- Library
- Indoor Common Areas
- Central Fireplace
- Barber Shop
- Outdoor Common Areas
- TV Lounge
Recreational areas
- Piano or Organ
- Billiards Lounge
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Activities
- Devotional Activities On-Site
- Cooking Classes
- Yoga / Chair Yoga
- Intergenerational Programs
- Pet-focused Programs
- Activities Off-site
- BBQs or Picnics
- Holiday Parties
- Gardening Club
- Brain fitness / Dakim
- Karaoke
- Day Trips and Outings
- Devotional Activities Offsite
- Dances
- Happy Hour
- Trivia Games
- Activities On-site
- Other Religious Services
- Wine Tasting
- Art Classes
- Birthday Parties
- Live Well Programs
- Catholic Services
- Live Dance or Theater Performances
- Live Musical Performances
- Educational Speakers / Life Long Learning
- Wii Bowling
Reviews
for American House East II Senior Living
Write a review
A Place for Mom has scored American House East II Senior Living with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, American House East II Senior Living has 38 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
3.9
Meals & Dining
3.7
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored American House East II Senior Living with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, American House East II Senior Living has 38 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 38 reviews
Anonymous - Family/friend
Independent Living
October 9, 2024
Overall Recommend
Advisor care in house not that great but will do. My mother in law was in rehab nursing homes all last year as my mom was after hospital visit then rehab for a month. Saw basically the care is same all over just not that good. Friend lives across the street just passed his wife said same thing she was in nursing for 40 years and said same thing, Hospital care nursing homes-assisted living are not that good.
Response from American House East II Senior Living
October 10, 2024
Thanks so much for your feedback. We appreciate you being open and honest with us.
Anonymous - Family/friend
Independent Living
August 14, 2024
American House East
I have no negative thoughts. Place for Mom I give 5's on all. You have been a life saver. I certainly would recommend American House East II to other families based on the experience we have had so far.
Response from American House East II Senior Living
August 14, 2024
Thank you for your positive feedback and for taking the time to post this review!
Patricia - Resident/client
Independent Living
March 7, 2024
Not recommended
My story: moved in refrigerator did not work, no place for my insulin. I am diabetic. It took 3 days to get a new refrigerator. The floor was to be replaced, it was not. Housekeeping was to come
every day, did not come for a week. Food was same thing from week to week. Changes made a lot from what was on the menu. Never could just get a salad. Based on the above, I would never recommend this place.
Jean Voorhees - Family/friend
Independent Living
March 7, 2024
IT WAS TIME TO MOVE MY STEPMOM...
My stepmom (who will be 100 in April) was a resident of AHE2 for nearly 9 years. My stepmom chose this facility on her own and it served her well for 7.5 years. The part 18 months have seen a significant change in staffing (from Director on down) which has resulted in a degradation I felt. Too bad. The AdvisaCare medical staff was always very helpful and attentive. The current Director ([name removed] was always responsive to my inquiries. As my stepmom aged, the lack of a step-in shower in her room was a problem for her. As the price increased, some of the daily items that used to be done (making her bed) just seemed to fade away and were no longer being performed. Since Jan 2024, my stepmom they changed the time for meal delivery to 9 am, 1 pm and 7 pm. Not very
Anonymous - Family/friend
Independent Living
January 16, 2024
Treated with tender loving care
Very knowledgeable about the products and services offered. This allowed the staff to make appropriate suggestions that best suited my family's wants and needs.
Response from American House East II Senior Living
January 18, 2024
Thank you for your 5-star review of our community! We appreciate your feedback.
Anonymous - Family/friend
Independent Living
December 14, 2023
Review for American House East II Senior Living
Nice and clean and friendly place . Price was in range but raised it $120 starting January not thrilled. I picked this community because it's a half hour from my home.
Response from American House East II Senior Living
December 15, 2023
Thanks so much for your feedback! We appreciate you being open and honest with us.
Lorry - Family/friend
Independent Living
October 2, 2023
Review for American House East II Senior Living
We picked this community, because of the area, and price. Happen to have everything just fall into place.[names removed]made everything so much more relaxing. I knew as soon as I spoke with each of them I was in good hands. Very grateful to both of them.
Response from American House East II Senior Living
October 3, 2023
Larry, thank you for your 5-star review of our community! We appreciate your feedback!
Mark B - Family/friend
Independent Living
September 29, 2023
Caring, friendly, and supportive staff.
The location and great care provided at American House East II Senior Living stood out among other communities.
Response from American House East II Senior Living
October 3, 2023
Mark, thank you for your positive feedback and for taking the time to post this review!
Anonymous - Toured community
Independent Living
May 31, 2023
tour review
Our family had an in person tour with American House East and I believe that one was outdated and old feeling. It had a regular door to go out to the porch, and the porch had a railing with bars that did t allow for my dad to let his little dog out to do her business. It also offered small apartments with apartment sized appliances. The location available was a distance from the dining room.
Response from American House East II Senior Living
May 31, 2023
Thank you for taking the time to visit our community! We appreciate your feedback.
Thadine - Family/friend
Independent Living
January 6, 2023
A great place for loved ones
American House East II really does have that home like setting to it, it is very warm, welcoming and overall has a great family like atmosphere to it. It seems like all the staff members and residents alike are more then willing to get to know everyone and meet new friends. The director is amazing and even took over the cooking for an entire day when the chef was out sick. Everyone from top to bottom - secretary, activities director, etc is just so amazing. There meals are great and the activities are really good. There is a wide variety of things to do, but also the residents have enough privacy to just relax on their own. We would absolutely recommend this community to other families and in fact we would even move in ourselves!
Response from American House East II Senior Living
January 24, 2023
Thadine, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
anonymous - Family/friend
Independent Living
July 21, 2022
Happy with our choice
I am very pleased with the care my mom is receiving at American House East. The staff are very attentive to her and her needs. I would recommend them to others looking.
Response from American House East II Senior Living
July 21, 2022
Thank you for your positive feedback and for taking the time to post this review.
anonymous - Toured community
Independent Living
June 27, 2022
Community Tour
Overall I liked them very well. The facility was clean, and they had much bigger rooms than other places we toured. It was a bigger facility though, and therefore it would likely take longer for the staff to reach him if he needed assistance (based on where his room would have been located). I also wasn't a fan that they used subcontractors for aides. And with their charging system, you can only press the call button so many times at one price, and then it costs extra if you press the button additional times.
Response from American House East II Senior Living
June 28, 2022
Thank you for taking the time to visit our community! We appreciate your feedback.
anonymous - Family/friend
Independent Living
May 27, 2022
A nice community, friendly staff and a positive experience
When we first toured everyone was just very welcoming, and the community is close to us which is one good thing. So far our loved one seems to be pretty happy with meals and dining service. Based on our experience with American House East we would absolutely recommend this community to other families
Response from American House East II Senior Living
May 27, 2022
Thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.
anonymous - Toured community
Independent Living
May 25, 2022
tour review
Our family had an in person tour and the tour experience was awesome. The lady who took us around [name removed] was just fantastic and super nice. However our loved one had a pet and the room they would of stayed in was in an inconvenient spot for when they would have to let the dog outside.
Response from American House East II Senior Living
May 26, 2022
Thank you for taking the time to visit our community! We appreciate your feedback.
Ron - Family/friend
Independent Living
November 18, 2021
Good for a short stay.
It was just okay. The people were friendly, and it did what it was supposed to do I guess. My loved one was there for a very short respite stay. The downsides were there was no TV or phone. And she was supposed to get therapy and didn't. But they had plenty of activities going on.
Response from American House East II Senior Living
November 19, 2021
Ron, thanks so much for your feedback. We appreciate you being open and honest with us.
Suzan - Toured community
Independent Living
October 4, 2021
Our tour experience
Our family had an in person tour and the experience was fine but the community was much older and was going through a lot of updating because it really needed it.
Response from American House East II Senior Living
October 6, 2021
Suzan, thanks so much for your feedback. We appreciate you being open and honest with us.
anonymous - Toured community
Independent Living
September 7, 2021
Our tour experience
Our family had an in person tour, and we really liked the American House East 2, it was one of the top choices. However, we did not really care for the sales person at all, they were a little annoying but that is not what made our decision. Our loved ones toured a sister community and just liked that one much better.
Response from American House East II Senior Living
November 1, 2021
Thank you for taking the time to visit our community! We enjoyed meeting you and appreciate the feedback.
Anonymous - Toured community
Independent Living
June 17, 2021
Has an odd odor. Carpet , furniture soiled. Walls need painting. Whole place in need of updating
Response from American House East II Senior Living
June 18, 2021
Thank you for your feedback. We'd appreciate an opportunity to discuss your concerns. Please give us a call today. We look forward to hearing from you.
Beatrice - Family/friend
Independent Living
April 27, 2021
Very disappointed and disillusioned - I was presented one thing, and the reality was totally different
I'm getting my loved one out as soon as possible. I believe that she almost died. I believe that was due to negligence of the nurse on staff. I had continually asked them to lock my loved one's door. They did not do so, so my mom fell and hit her head getting up trying to lock the door, and was bleeding from the brain. I feel like they lied to me. That person was let go after I confronted the facility. I was being charged for things they weren't doing. So I asked them to keep a paper in her room and sign off on things they were doing for her care. After that, funny, I'm not being overcharged anymore. It's an independent living facility, but they use Advisor Care as an optional nursing staff on-site. They have four nursing members that are very, very good with the tenants. But 2 or 3 decided they didn't like me, so I feel like they were negligent with my mom, and she almost died. The food is so bad that I went in to the office and complained, not just for my loved one, but for the other residents as well. It's cold, nasty food. It's ridiculous for the money that you pay. We ended up meal prepping for my loved one, and we put cameras in her room because we don't trust the staff. It has not been a good experience at all. I would never recommend American House to anybody. Hopefully the new management they switched to in the last couple of weeks will be better. But the staff I've had to deal with has been horrible. They also had bed bugs. They moved someone in from his apartment right next door to my mom who had bed bugs. There was another woman who screamed 24 hours a day. It's a horrible place. It's not a good place. They're renovating right now, tearing up the carpets, painting, making it a pretty place. But I feel like they're putting lipstick on a pig.
Response from American House East II Senior Living
June 1, 2021
Thank you for taking the time to speak to us over the phone so we could address your concerns. We have passed this information along to our third-party care provider. Please feel free to call us at any time if you have any additional questions.
Allen Fink - Family/friend
Independent Living
November 2, 2020
Review of American House East II Senior Living
Everyone does their best, especially during this difficult time. Last night [name removed] called us in the evening to tell us he cut his hand and went out of her way to call on Facetime to show us. We appreciated her prompt concern and professionalism. [name removed] and her staff do a very good job.
Response from American House East II Senior Living
November 23, 2020
Allen, thank you for your kind words. We are honored to serve your family.
Neighborhoods around American House East II Senior Living
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Frequently Asked Questions about American House East II Senior Living
American House East II Senior Living offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored American House East II Senior Living 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (586) 778-5070 to reach a resident at American House East II Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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