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615 Petoskey Ave., Charlevoix, MI 49720
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Jeanne E
-
Resident/client
5.0
Very Happy to be here
All the staff is great. I enjoy doing the activities. I enjoy listening to the banks that preform during social hour and ice cream social. I have met a lot of new friends,.
About the facility American House Charlevoix Senior Living
This independent and assisted living community is located in scenic Northern Michigan, just minutes from Lake Charlevoix and Lake Michigan. They offer stylish one-bedroom and two-bedroom apartments in a maintenance-free setting, where seniors can focus on their personal interests without the hassle of chores. Residents are welcome to enjoy the patio and outdoor fireplace, where they can spend time in the summer sun or warm up during the winter.
American House Charlevoix strives to create a warm senior living environment by providing a number of high-quality services and amenities. To promote health and wellness, they offer a robust calendar of activities and events for seniors to socialize and remain active. They also have restaurant-style dining with daily, chef-prepared meals. Those who like to read will enjoy the resident library. There is also an on-site beauty salon and barbershop so that residents can look their best for a night out on the town. American House Charlevoix offers personal and scheduled transportation options, so that residents can explore all that the charming city of Charlevoix has to offer.
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Senior living options offered
Independent Living
Pricing for American House Charlevoix Senior Living
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Independent Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
American House Charlevoix Senior Living
615 Petoskey Ave., Charlevoix, MI 49720
Independence Village of Petoskey
965 Hager Drive, Petoskey, MI 49770
The Brook of Boyne City
709 Vogel St, Boyne City, MI 49712
The Residences at Harbor Watch
725 Harbor Watch Drive, Petoskey, MI 49770
9.4
Review score
36 reviews
9.4
Review score
36 reviews
5 star
80%
4 star
14%
3 star
3%
2 star
0%
1 star
3%
9.8
Review score
178 reviews
9.8
Review score
178 reviews
5 star
77%
4 star
19%
3 star
2%
2 star
0%
1 star
2%
Review score not available
Review score not available
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--Studio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Independent Living
Amenities at American House Charlevoix Senior Living
Healthcare Services
- Non-Ambulatory Care
- Incontinence Care
- Medication Management
- Memory Care
- Staffing & Ancillary Services
- High Acuity Care
- Diabetic Care
Meals & Dining
- Restaurant Style Dining
- Low / No Sodium
- No Sugar
- International Cuisine
- Room Service
- Meals Provided
- Guest Meals
- Professional Chef
Room Amenities
- Wheelchair Accessible Showers
- Ground Floor Units
- Handicap Accessible
- Wi-Fi/high-speed internet
- Garden View
- Kitchenette
- Cable or Satellite TV
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Meeting Room
- TV Lounge
- Outdoor Common Areas
- Central Fireplace
- Library
- Outside Patio
- Indoor Common Areas
- Computer or Media Center
- Beauty Salon
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Arts and Crafts Center
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
- Grocery Shopping and Errands
Languages spoken
- English
Activities
- Trivia Games
- Wii Bowling
- Bible Study Group
- Other Religious Services
- Christian Services
- Gardening Club
- Live Dance or Theater Performances
- Activities On-site
- Activities Off-site
- Dances
- Community Service Programs
- Day Trips and Outings
- Birthday Parties
- Art Classes
- Visiting Chaplain or Priest
- Forever Fit
- Jewish Services
- Mormon/LDS Services
- Holiday Parties
- Intergenerational Programs
- Educational Speakers / Life Long Learning
- Devotional Activities On-Site
- BBQs or Picnics
- Karaoke
- Cooking Classes
- Happy Hour
- Protestant Services
- Yoga / Chair Yoga
- Brain fitness / Dakim
- Catholic Services
- Reminiscence Programs
- Devotional Activities Offsite
- Live Musical Performances
- Stretching Classes
Reviews
for American House Charlevoix Senior Living
Write a review
A Place for Mom has scored American House Charlevoix Senior Living with 9.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, American House Charlevoix Senior Living has 36 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.4
Meals & Dining
3.8
Activities
4.7
Value for Cost
4.7
A Place for Mom has scored American House Charlevoix Senior Living with 9.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, American House Charlevoix Senior Living has 36 reviews with an average "overall experience" of 4.7 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Nicole K. - Industry reviewer
Independent Living
October 31, 2024
Friendly staff
I get a chance to work in a lot of homes with an assortment of staff. The staff at Charlevoix is awesome! They communicate very well, and if I am not able to make it, they make sure the patients still get the care they would have, along with a follow up to me and my nurse. I don't feel the friendliness is forced, or fake. It makes me want to go to work there.
Response from American House Charlevoix Senior Living
November 5, 2024
Nicole, thanks for taking the time to share your feedback with us! It means so much when our community partners share their experiences!
Jeanne E - Resident/client
Independent Living
October 31, 2024
Very Happy to be here
All the staff is great. I enjoy doing the activities. I enjoy listening to the banks that preform during social hour and ice cream social. I have met a lot of new friends,.
Response from American House Charlevoix Senior Living
October 31, 2024
Jeanne, thank you for the 5-star review of our community! We are happy to hear about your experience at American House!
Virginia R - Resident/client
Independent Living
October 31, 2024
This is my home until I leave this earth. Family parties, communication.
Response from American House Charlevoix Senior Living
October 31, 2024
Virginia, thank you for your 5-star review of our community! We appreciate your feedback!
C. K - Family/friend
Independent Living
October 9, 2024
Life is better
My dear friend fell and broke her hip and was not able to go back home to live alone and we were able to find a place for her in Charlevoix Michigan at the American House. She absolutely loves it there. She is more social, much more active, and her mental attitude is someone who really is enjoying her life.
Response from American House Charlevoix Senior Living
October 10, 2024
C.K., thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us!
Anonymous - Family/friend
Independent Living
September 29, 2023
friendly staff
What our family likes the most about the American House Charlevoix Senior Living community are the staff members and the activities. The different activities they have going on for the residents include a few things like Bingo, Ice cream socials, Happy hours, and Guest presenters/musician
Response from American House Charlevoix Senior Living
October 3, 2023
Thank you for your 5-star review of our community! We appreciate your feedback!
Lynn S - Family/friend
Independent Living
September 14, 2022
Poor experience
There was not the care given, that we were told would be.
Response from American House Charlevoix Senior Living
October 4, 2022
Lynn, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Marina, at 248-203-1800 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Martha P - Family/friend
Independent Living
July 13, 2022
Life as an Alzheimer's patient in an assisted living facility
I think the staff are extremely engaged in the job they perform; I think they make the residents feel very welcomed. I also think they do their very best to provide a positive and nurturing atmosphere for residents.
I do, however, have a few concerns. I am the sister of a resident; I don't have the POA to call and discuss my sisters care with them, as that comes from her children. There have been a few problems, one of which being the apartment that she lives in. It's lovely and she has a very small fridge which is more than adequate, but to my understanding, housekeeping has been asked to clean the fridge and it hasn't been done. My sister takes food back from meals and those tend to spoil, but they are not being thrown out by housekeeping. She doesn't have the sense(s) to throw it away herself and could potentially eat bad food. She has a poor sense of both smell & taste, and would not be aware that she's eating food that has gone bad.
I have tried to resolve another situation with the American House manager twice, as this is an issue that effects me personally. They have a facial recognition check in system due to Covid where you stand in front of monitor, answer a few questions, and say what apartment you're going to. Twice now, someone has checked into American House using my name and information. I've been in the Detroit area, but received texts saying I've successfully checked in. This concerns me for two reasons: 1. someone is checking in using my identity, and twice I've been assured by staff that [name removed], the director would call me. It's been a month later and I've yet tor receive a call saying its been resolved. And 2. someone is checking in using my identity, which tells me that that person doesn't have an identity on file. How do I know that person should or shouldn't be there? How do I know my sister is indeed safe? I may be stretching with my thoughts, but what deeply concerns me is that I've called twice and [name removed] has not returned my calls. I know they are likely busy, but it's my identity that's being used and no one has contacted me. I believe that's my right to have that corrected. So I do feel that they've failed me ethically, as a family member and as visitor, by not reaching out to me to resolve this.
Aside from that, I do think my sister is mostly safe there. She has the option to join in on many things if she chooses. The community also has options for different levels of care and assistance as time goes on. They're always doing fun activities, as seen on their Facebook page. Her apartment is lovey, the facility is lovely, and the staff are engaging. I cant find any faults in that regard. The costs for what she's getting is more than adequate, especially with the incredible cost of living we're experiencing right now.
Response from American House Charlevoix Senior Living
July 14, 2022
Martha, thanks so much for your feedback. We appreciate you being open and honest with us. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Marina, at 248-203-1800 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Michael B. Castiglione - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
We are constantly amazed at how hard-working and caring the staff at American House, Charlevoix has been. [Name removed] as an excellent job during these trying times. She seems to be there everywhere, at once! All of the aides are caring and genuinely concerned about the well-being of my mother. Thank you! Excellent work/service/care.
Response from American House Charlevoix Senior Living
November 23, 2020
Michael, thank you for the 5-star review of our community. We really appreciate you taking the time to share your feedback and being so open with us.
Sheryl L. Storm - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
The staff is friendly, kind, well-trained, overworked! The facility is clean, cheerful, modern, nicely decorated. There has never been, in the 2 years my mom has lived in this community, there hasn't been communicable disease within staff or resident. Normally, prior to covid-19, American House has a multitude of activities, celebrating holidays, or games like Bingo, or concert, or church services, etc. Where residents can interact. Now we must keep them solo. No expense is spared when it comes to the happiness of residents.
Response from American House Charlevoix Senior Living
November 23, 2020
Sheryl, thank you so much for your positive feedback and for taking the time to post this review. We are honored to serve your family.
Betty Wadland - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
My mother, [name removed], has been a resident for over 3 years and I am very happy with the care and facility. [Name removed] says the food is good. Every staff member is caring and compassionate and makes [name removed] feel safe and cared for. The staff deserve credit for their attention to guidelines during the pandemic. American House have kept to the difficult and rigorous measures. [Name removed] the manager deserves extra credit for going above and beyond consistently.
Response from American House Charlevoix Senior Living
November 23, 2020
Betty, thank you for the 5-star review of our community. We really appreciate you taking the time to share your feedback and being so open with us.
David Schwartz - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
Top Notch director [name removed]. She seems to be around for more than 40 hours a week. She hires good people and trains them very well. Her caring attitude reflects to all employees. Facility kept very clean. [Names removed] also great people, work very hard. Always a lots of activities. Whatever favor I need they take care of it immediately. We're totally satisfied.
Response from American House Charlevoix Senior Living
November 23, 2020
David, thank you for the 5-star review of our community. We really appreciate you taking the time to share your feedback and being so open with us.
Anonymous - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
Doing great under Covid cirumstances.
Response from American House Charlevoix Senior Living
November 23, 2020
Thank you for your feedback!
Anonymous - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
My loved one moved in 8 days before lockdown for covid-19 so my view is not thorough as we have not experienced much. It's been pretty confusing as for getting things done with maintenance things. Her home sold and they were helpful with all the paperwork, that's basically the only experience we had. So right now, I'm pretty neutral in my opinion of things.
Response from American House Charlevoix Senior Living
November 23, 2020
We really appreciate you taking the time to share your feedback and being so open with us.
Mory F. Millington - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
I will always be grateful to the staff of A. H. For the care and love they have shown my uncle. His wide circle of family and friends are well aware of the roles he's good people play in the quality of his life.
Response from American House Charlevoix Senior Living
November 23, 2020
Mory, it's been a pleasure serving your family. We really appreciate you taking the time to share your feedback and being so open with us.
Robbin Moffat - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
I am extremely grateful for a few employees at American House. They give me some peace knowing my mom is in good hands. Thank you to [names removed]. You continuously go above and beyond what needs to be done. I will forever be grateful. I am so sorry, there are more, I just don't know their names. Also [name removed] is great! I miss playing bingo.
Response from American House Charlevoix Senior Living
November 23, 2020
Robbin, thank you for the 5-star review of our community. We really appreciate you taking the time to share your feedback and being so open with us.
Liz Clancy - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
It has been a wonderful community for my brother who lived at the past 10-plus years. The staff is always looking out for his best interest and goes above and beyond what is required to meet his needs. We can consider this one of the best facilities and homes because that is what it is for [name removed]. His home.
Response from American House Charlevoix Senior Living
November 23, 2020
Liz, thank you so much for your positive feedback and for taking the time to post this review.
Anonymous - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
Community was great before covid-19 has felt like prison to my parents since then. Staff tries to make it better but it just isn't good anymore.
Response from American House Charlevoix Senior Living
November 23, 2020
It's always our hope our residents, guests and employees have a pleasant experience with us. Feel free to reach out to our home office to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Walt - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
The staff is always friendly and respectful to me and mother. This year has been very difficult for all. Everyone seems to be doing their best to make it easier for all involved.
Response from American House Charlevoix Senior Living
November 23, 2020
Walt, thank you so much for your positive feedback and for taking the time to post this review.
Grant M. Klaver - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
I've been very impressed with the operation of American house. The managers truly care about the safety and care of residents, particularly during this pandemic. I have obviously not been able to visit over the past few months, but do call my sister on a regular and she is happy and well cared for.
Response from American House Charlevoix Senior Living
November 23, 2020
Grant, it's been a pleasure serving your family. We really appreciate you taking the time to share your feedback and being so open with us.
Stephanie Peters - Family/friend
Independent Living
November 13, 2020
Review of American House Charlevoix
Pleasant, clean environment. Caring and attentive staff. Handled the covid-19 situation well. Nurses on-site through partnership with Advisacare. Transportation to appointment, Etc is available.
Response from American House Charlevoix Senior Living
November 23, 2020
Stephanie, thank you for the 5-star review of our community. We really appreciate you taking the time to share your feedback.
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Frequently Asked Questions about American House Charlevoix Senior Living
American House Charlevoix Senior Living offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored American House Charlevoix Senior Living 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (231) 547-2599 to reach a resident at American House Charlevoix Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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