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2nd Family Main Line

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40 E Montgomery Ave 4th Floor, Ardmore, PA 19003

For more information about home care options:
(866) 374-4058
7 reviews
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2nd Family Main Line
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anonymous
-
Child of resident/client
5.0
Highly recommend
When we contacted them, they were able to start right away. They were also a lot more flexible in terms of scheduling. They were willing to do things like drive him to the store, to the bank, etc. A lot of other places did not want to do that. They also did some light house keeping for him

About the facility
2nd Family Main Line

Founded in honor of our own family members, 2nd Family Main Line serves several counties in the Philadelphia area by striving to provide industry-leading home care with the highest standards. Our founders understand firsthand how difficult it can be to find the right care provider – someone with the expertise, training, and compassion to support your family at home. Sean Killeen and Emily Glowacki are friends who were inspired to create 2nd Family Main Line, as they wanted their own grandmothers to have access to amazing home care services. Emily utilized her knowledge as a registered nurse to create a safe and comprehensive care spectrum for seniors in need of home care. Our thoroughly trained and certified staff is reliable, caring, and compassionate.

2nd Family supports transparency and is set apart from other home care providers by its use of internet technology. Through our online portal, client families are enabled access to their loved one’s plan information and digital copies of important documents. A wealth of information is provided, and families are even able to meet virtually with their loved one’s caregiver. Our caregiver portal provides caregivers with access to the newest healthcare resources, and also allows them to...

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Senior living options offered

Home Care

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Services
at 2nd Family Main Line

Home Care

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Doctor Visits
  • Errands/Shopping
  • Help with Eating
  • Housekeeping
  • Incontinence Care
  • Laundry
  • Light Exercise
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Oral Hygiene
  • Personal Care
  • Respite Care
  • Socialization/Emotional Support
  • Toileting
  • Transfer Assistance
  • Transportation

Caregiver Certifications

  • Certified Nursing Assistant (CNA)
  • Registered Nurse (RN)

Compare

2nd Family Main Line undefined
2nd Family Main Line

40 E Montgomery Ave 4th Floor, Ardmore, PA 19003

Griswold Home Care for Bucks & Montgomery Counties, PA
Griswold Home Care for Bucks & Montgomery Counties, PA

510 East Township Line Road, Blue Bell, PA 19422

Neighborly Home Care Ardmore
Neighborly Home Care Ardmore

26 Rittenhouse Pl, Ardmore, PA 19003

WellSprings Home Care
WellSprings Home Care

600 Eagleview Blvd., Suite 300, Exton, PA 19341

7 reviews
6 reviews
11 reviews
17 reviews
Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
--
Starting rate
--

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

Yes

Household chores

Yes

Household chores

Yes

Household chores

No

Household chores

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available

Reviews

for 2nd Family Main Line

Overall Rating
4.2
Cleanliness
4.9
Friendliness
4.6
Care Services
4.4
Staff
4.3
Meals & Dining
5.0
Activities
4.8
Value for Cost
4.5
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Patricia S - Family/friend
Home Care
November 4, 2024
4.0
Verified Review
Reliable care, highly recommend
They have the best caregivers! I highly recommend 2nd Family Main Line to others looking.
Forrest
Home Care
September 27, 2024
5.0
True to their name as 2nd Family
[name removed] is wonderful to work with together with her husband [name removed] . The caregivers are compassionate and very helpful, the nurse managers explains everything we need to know. 10/10 stars to everyone on the team!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
JMC - Resident/client
Home Care
September 12, 2024
2.0
DISAPPOINTING CARE
I thought that I had found the perfect home agency to work with. Boy was I wrong!! The 1st aide they sent to me seemed nice and helpful until she started pushing her religious beliefs on me on many occasions. They replaced her with another aide who was fabulous but sadly had to leave due to family issues. Since 2+ weeks have passed and they can't find me a replacement, I was forced to leave 2nd Family. No one except their phone messenger has reached out to me to explain the difficulty they are having or apologize. Many of their aides live in Philadelphia and do not drive while most of their clients live in the suburbs. After paying them for over a year, I feel the owners should be more helpful and thoughtful to my situation. I am disabled and confined to a wheelchair and dependent on help from my aide!
Friendliness
3
Care Services
3
Staff
3
Value for Cost
3
anonymous - Family/friend
Home Care
February 11, 2022
5.0
Verified Review
Highly recommend
When we contacted them, they were able to start right away. They were also a lot more flexible in terms of scheduling. They were willing to do things like drive him to the store, to the bank, etc. A lot of other places did not want to do that. They also did some light house keeping for him and we appreciated that. I would definitely recommend their services to others looking.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Wade R - Family/friend
Home Care
October 12, 2021
4.0
Verified Review
Consider second family for your elder care needs.
This company is worth looking at if you need care for an elder. The workers that they have sent out have been pretty good for the most part.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Anonymous - Toured community
Home Care
August 12, 2020
5.0
Grateful
When I needed care in our home for my husband a close friend recommended 2nd Family. [names removed] were so diligent in finding the right match. We were so pleased with the caregivers that they sent. Each one was experienced, warm and friendly. I am grateful to 2nd Family for helping us through a rough patch.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Helene P. - Toured community
Home Care
April 27, 2020
4.5
A Great Company to Work With!!!
My family and I cannot say enough good things about 2nd Family Main Line! From the very start of our home care journey, [names removed] were kind, supportive and caring. Having an aging parent is stressful enough in good times, but when the need is there for even more assistance, it was comforting to know that the staff and follow up from 2nd Family was right on the mark. My mother's caregiver was a blessing. Kind, thoughtful, and respectful of my mother's capabilities. 2nd Family was also very flexible to work with when our needs for help with our mother increased. They really went out of their way to find a good match for the caregivers they sent. Although they are relatively new to the area, they are professional and detail oriented. Other companies will have a high standard to match up to!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Viewing 1-7 out of 7 reviews

Frequently Asked Questions
about 2nd Family Main Line

A Place for Mom has scored 2nd Family Main Line 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 719-3223 to reach a resident at 2nd Family Main Line.

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To conduct a complete investigation, seniors and their families should:

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