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24 Hour Home Care - Walnut Creek

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1399 Ygnacio Valley Rd, Walnut Creek, CA 94598

For more information about home care options:
(866) 374-4058
37 reviews
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24 Hour Home Care - Walnut Creek
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24 Hour Home Care - Walnut Creek
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Anonymous
-
Resident/client
5.0
Loved this agency
I had to use this agency after I got out of the hospital. They sent a nurse out and a PT therapist also a caregiver one evening. They were all friendly and helpful. They were always on time and sometimes earlier. The physical therapist really cared about my well being and he knew his profe

About the facility
24 Hour Home Care - Walnut Creek

24 Hour Home Care - Walnut Creek in Walnut Creek, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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24 Hour Home Care - Walnut Creek
24 Hour Home Care - Walnut Creek

1399 Ygnacio Valley Rd, Walnut Creek, CA 94598

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No reviews
2 reviews
11 reviews
No reviews
Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
--
Starting rate
--

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Household chores

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for 24 Hour Home Care - Walnut Creek

Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.6
Staff
4.0
Meals & Dining
Activities
4.6
Value for Cost
4.5
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Anonymous - Family/friend
Home Care
April 14, 2022
1.0
Verified Review
Would Not Recommend
I wouldn't recommend them. The staff where either late or didn't show. The office never called us when people didn't show up or when showing up late. We had to call and ask where this staff member was.. We ended up canceling services all together due to all of this back and forth.
anonymous - Family/friend
Home Care
March 23, 2021
3.0
Verified Review
completely unsatisfied.
The caregivers they provided were not able to do some of the things I asked. They would send people over we didn't need them. I would not recommend the service to others.
Friendliness
4
Care Services
2
Staff
4
Value for Cost
1
Anonymous - Toured community
Home Care
June 22, 2019
3.0
Our initial interview was great. However, when we called to set up a one time per week day, we only had 1 person available. No choices.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Resident/client
Home Care
January 4, 2018
5.0
Verified Review
Loved this agency
I had to use this agency after I got out of the hospital. They sent a nurse out and a PT therapist also a caregiver one evening. They were all friendly and helpful. They were always on time and sometimes earlier. The physical therapist really cared about my well being and he knew his profession very well. He was so patient when he was showing me how to do my exercises. He did not rushed me at all. The caregiver that stayed one night did make some breakfast for me. I would recommend this agency if you need assistance.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Home Care
December 4, 2017
3.0
Verified Review
A few caregivers were good, a few were bad
I used this home care agency for my Dad. I had a couple of caregivers that I didn’t care for and I also had a couple of ladies that came by that I liked. I wouldn’t mind having them come back. We had 6 different people come out in about 2 weeks so it was hard to get a good system going. There was one woman that came by that didn’t follow the rules I set at all. I had a strict routine throughout the day as to when my Dad was able to have food and drinks because he was diabetic and she didn’t follow that. When it came to her testing his sugar level, she said she was diabetic and that she had done it all the time so I assumed she would know what she was doing. She didn’t have to do anything but remind him of the steps and she couldn’t even do that. When it was time to dial the pen to the correct number, she would double the number and wound up giving him double the dosage than what was needed. I told the agency that I didn’t care for her and they didn’t send her again.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous
Home Care
March 10, 2017
4.0
Verified Review
A good help!
My father only had the caregivers from 24-hour Homecare for about a week. During that week, he has about 3 or 4 different caregivers and he liked some more than others. We have since found alternative help and are no longer using their services, but I think they did a good job.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Home Care
October 1, 2016
5.0
Great Care
Our care professional was great. She was always on time and was very caring. We have no complaints.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Home Care
August 23, 2016
4.0
Verified Review
Consistency Needs Improvement, But Good Home Care
It has been a lovely experience for my mother with this home care agency. The only thing I would say they need to improve on is the consistency of the care giver's they send. The current care giver we have is great. They are very helpful and kind to my mother. They help with her personal care and other things. The quality of people they sent out has been great, but they need to improve on their consistency. Overall it has worked out well and I would recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Home Care
June 10, 2016
2.5
Verified Review
Tried Them Out
I had a great interview with Collins and he had sent a few people to me. The first person didn't connect with my mom so we tried another person. The second person sent was also not liked by mom. They seemed to be unreliable because at times they were late. Overall my parents were uncomfortable with the people they were sending and the help didn't fall through well for us.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Anonymous - Family/friend
Home Care
January 5, 2016
4.0
Verified Review
They have been okay.
They have been okay. We haven't had any issues, so far. I haven't seen a bill yet though.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Amber Glover - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
24 Hr Home care is a valuable company. We use them all the time. Great customer service. They go above and beyond. Many changes have been made to better customer service and patient satisfaction. Excellent work.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
Very reliable and polite. Great attitudes and work ethic. I've seen them talk to potential customers and they are very nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
Love working with 24 hour Home Care! Very willing to assist our patients, efficiently and lovingly very reliable.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
Great care, caregivers, and service.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Aida Moredo - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
Excellent service. Staff are very professional
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Brooke Nelson - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
24 hr Homecare is always responsible and provide excellent services to our mutual clients.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Janelle Wison - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
Very satisfied with the excellent services. Matt displays extraordinary professionalism. Definitely satisfied with Matt's services; very friendly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
Have used these services for patients leaving rehab (SNF). Have had very good reviews from the family and patients. Wonderful working with a great group of people who care about our patients.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cindy Corey - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
A wonderful home care agency that truly cares and goes the extra mile to see that their clients are taken care of.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cam Jones - Toured community
Home Care
November 12, 2015
5.0
Verified Review
Review of 24 Hr Home Care - Walnut Creek, CA
Reliable, professional, dedicated, hard working, and caring type company. Makes my top three list when it comes to referring homecare to patients and families. Most important is that I trust they will do a great job. Matt us our primary contact person and makes himself available when homecare needs arise. Responsible and accomodating. Love working with them!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 37 reviews

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Call (925) 322-8627 to reach a resident at 24 Hour Home Care - Walnut Creek.

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