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9400 North Shore Blvd, Lakeside Marblehead, OH 43440
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Dave
-
Child of resident/client
5.0
Our Experience
My mom moved into Otterbein Marblehead assisted living about two months ago, after a stint in rehab following a fall that broke her shoulder. She had previously been in Portland Place in Sandusky which was marvelous, but after her last fall was no longer viable for various reasons. What can I say other than I'm confident my mom is safe, well cared for, and as happy as a dementia patient can be. That's honestly all I need, but with Otterbein there is much more! The staff is very responsive to all concerns from the family. I've witnessed them interacting with my mom and they are so much more than kind to her.
Otterbein is clean and well cared for too. It's a pleasant place to hang out with my mom. That's important to me, because I feel good about it, and that translates to me feeling confident about how they treat my mom when I'm not around. Add to everything else that Otterbein accepts Medicaid when, and if that becomes necessary, and it's just perfect. As my mom said today, This is a nice place. It's a nice room, a nice bed and nice people! I couldn't ask for more.
About the facility Otterbein Marblehead SeniorLife Community
Otterbein Marblehead SeniorLife Community in Lakeside Marblehead, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Independent Living
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Amenities at Otterbein Marblehead SeniorLife Community
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Outdoor Common Areas
- Indoor Common Areas
Languages spoken
- English
Activities
- Activities Off-site
- Devotional Activities Offsite
- Activities On-site
- Devotional Activities On-Site
Reviews
for Otterbein Marblehead SeniorLife Community
8.5Review score7 reviews
Write a review5 star
72%
4 star
14%
3 star
14%
2 star
0%
1 star
0%
A Place for Mom has scored Otterbein Marblehead SeniorLife Community with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Otterbein Marblehead SeniorLife Community has 7 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.4
Friendliness
4.9
Care Services
4.4
Staff
4.5
Meals & Dining
5.0
Activities
3.9
Value for Cost
4.1
A Place for Mom has scored Otterbein Marblehead SeniorLife Community with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Otterbein Marblehead SeniorLife Community has 7 reviews with an average "overall experience" of 4.5 out of 5.
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1-7 of 7 reviews
Dave - Family/friend
Assisted Living
April 5, 2024
Our Experience
My mom moved into Otterbein Marblehead assisted living about two months ago, after a stint in rehab following a fall that broke her shoulder. She had previously been in Portland Place in Sandusky which was marvelous, but after her last fall was no longer viable for various reasons. What can I say other than I'm confident my mom is safe, well cared for, and as happy as a dementia patient can be. That's honestly all I need, but with Otterbein there is much more! The staff is very responsive to all concerns from the family. I've witnessed them interacting with my mom and they are so much more than kind to her.
Otterbein is clean and well cared for too. It's a pleasant place to hang out with my mom. That's important to me, because I feel good about it, and that translates to me feeling confident about how they treat my mom when I'm not around. Add to everything else that Otterbein accepts Medicaid when, and if that becomes necessary, and it's just perfect. As my mom said today, This is a nice place. It's a nice room, a nice bed and nice people! I couldn't ask for more.
Response from Otterbein Marblehead SeniorLife Community
April 9, 2024
Dave
We are delighted to hear that your mother is safe, well cared for, and is happy at Otterbein Marblehead. Our dedicated staff strives to provide the best care possible, and it warms our hearts to know that you have noticed and appreciated their kindness and responsiveness.
We understand the importance of a clean and well-maintained environment, and we are glad that you find Otterbein to be a pleasant place to spend time with your mother. We believe that a comfortable and welcoming atmosphere contributes to the overall well-being of our residents.
Thank you for taking the time to share your positive experience with others. We look forward to continuing to provide exceptional care for your mother and all of our residents. If you have any further questions or concerns, please don't hesitate to reach out to us.
Warm regards,
Ross Lauria
Sales & Marketing Director
Otterbein Marblehead
Paul R - Family/friend
Assisted Living
October 26, 2023
My Mom
My wife was located at Otterbein Senior Care during her final days of her life. The care that she received from the nursing staff was tremendous. She was threatening the staff stating that she was going to kill them. She had lots of issues going on with her that was affecting her brain, and the staff continued to treat her professionally and patiently. I chose to stay with her while she resided at Otterbein, and the staff treated me as if I also was the patient.
Response from Otterbein Marblehead SeniorLife Community
December 19, 2023
Thank you for your kind words, feedback, and we are so happy that you are enjoying your stay with us. The health and wellbeing of our elders is our first priority at Otterbein. We work diligently to ensure that our elders get the utmost quality of care and to improve individual life journeys for all. Please let us know if there is anything more that we can do for you. Thank you again for your review and have a great day.
James Lurie - Resident/client
Memory Care
November 11, 2018
Nice people but program not for us...
We moved into a patio home at the end of May. We moved out at the beginning of November. The facility was as expected, but turned out to be too small for our needs. The staff was very accommodating, but it was not what we needed. My wife and I were just about the youngest ones there, and not by just a couple of years. Additionally, our physical condition, particularly mine, was such that we had no foreseeable need for the continuing care. The dining facilities were effectively unusable, because you need to make a reservation a week in advance and the meal times were way too early for us. The facility is too small to have typical amenities: no workout facilities, for example. Another concern was that the patio homes were not on a generator system, so a loss of power (which is a reasonable expectation on the shore of Lake Erie) would have left us dark and cold. Expensive for what you get. We bout a condo nearby with 50% more space and with a substantial savings in monthly cash flow.
Anonymous - Family/friend
Memory Care
September 11, 2017
Settling in nicely
So far our loved one is settling in quite nicely at Otterbein North Shore. The community is kept very clean and has a homey feel to it. The overall atmosphere is very warm and inviting. They are very welcoming to family members whenever we come to visit. The staff is very friendly and attentive to my mom's care needs. My mom says that she thinks the meals they prepare are good. They offer various activities that they encourage the residents to participate in. Outside are some areas and views for the residents to get out and enjoy the fresh air.We feel mom is being well taken care of and is in a safe environment. I would recommend this community to others.
Anonymous - Toured community
Memory Care
October 27, 2016
My Dad's Care
My father is very happy here. The staff is nice and friendly and very caring. He is happy with the community being clean and well taken care of. They do have alot of activities for those who want to participate. I would recommend this community for other families for good care.
Anonymous - Family/friend
Memory Care
June 6, 2016
Taking Very Good Care Of My Father
My father is doing great at this community. They are caring for him very well. They really made the transition to the community easy for him . The staff is great, they are all very helpful and friendly. He enjoys the men's lunch's they offer. There are nice activities as well offered for the residents. The food is good, they do serve well balanced meals. He has access too help if he needs it. Overall everything is working out well. I would recommend it.
Anonymous - Family/friend
Memory Care
April 1, 2015
I have some concerns
I'm okay with them. They aren't as responsive or as attentive to details as I would like. I feel like they are depending on outside help a bit much. When I toured, I felt very good and comfortable, my confidence level has dropped since we moved in. It's clean enough, there are no odors or anything. They don't keep my loved one as active I would like, though. The food is good, no issues there. The staff and everyone are very nice, and they are very apologetic when there is a mistake. I do have some concerns though.
Viewing 1-7 out of 7 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.
Frequently Asked Questions about Otterbein Marblehead SeniorLife Community
Otterbein Marblehead SeniorLife Community offers Studio. Learn more.
A Place for Mom has scored Otterbein Marblehead SeniorLife Community 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (419) 798-8254 to reach a resident at Otterbein Marblehead SeniorLife Community.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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