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Brandywine Living at Upper Providence

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1133 Blackrock Rd, Phoenix, PA 19460

9.2
Review score
13 reviews
Add review
9.2
Review score
13 reviews
5 star
77%
4 star
15%
3 star
0%
2 star
0%
1 star
8%
See all reviews
For more information about senior living options:
(866) 374-4058
Brandywine Living at Upper Providence
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Anonymous
-
Resident/client
5.0
Good
The staff at Brandywine are very helpful when you need them. There was an incident with my laundry that was resolved immediately. I love going to happy hour and listening to the musicians that come to play for us. Overall great experience.

About the facility
Brandywine Living at Upper Providence

Brandywine Living at Upper Providence in Phoenix, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Brandywine Living at Upper Providence

Healthcare Services

  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Activities On-site
  • Devotional Activities Offsite

Reviews

for Brandywine Living at Upper Providence

9.2Review score13 reviews
9.2
Review score
13 reviews
5 star
77%
4 star
15%
3 star
0%
2 star
0%
1 star
8%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Brandywine Living at Upper Providence with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brandywine Living at Upper Providence has 13 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.7
Care Services
4.4
Staff
5.0
Meals & Dining
4.2
Activities
4.4
Value for Cost
4.4
A Place for Mom has scored Brandywine Living at Upper Providence with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brandywine Living at Upper Providence has 13 reviews with an average "overall experience" of 4.5 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
Anonymous - Resident/client
Assisted Living
September 4, 2024
5.0
Good
The staff at Brandywine are very helpful when you need them. There was an incident with my laundry that was resolved immediately. I love going to happy hour and listening to the musicians that come to play for us. Overall great experience.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
September 4, 2024
5.0
The activities that the programming director at Brandywine puts on are so creative and entertaining. We take trips more often than friends of mine at other communities do and I'm very grateful for that. Always a great time!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
September 4, 2024
5.0
Good Team
I've been through a lot since moving here in terms of my health but Brandywine has made it a little bit better. I like happy hour and the trips we take to restaurants and shows. They have a good team here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Rosanna M - Resident/client
Assisted Living
September 4, 2024
4.0
Thankful to be at Brandywine Dresher
When I came here! I could barely do anything for myself. The aids helped me a great deal and going to exercise 6 days a week helped me become very independent.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Jim - Toured community
Assisted Living
March 26, 2024
5.0
Clean community
This is a nice, clean community. It has a grand entrance when you walk in. There are a lot of activities scheduled and different trips that happen each week. The staff seem happy and engaged & talkative with the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Anonymous - Family/friend
Assisted Living
September 12, 2023
5.0
Verified Review
Recommended
My parents were previously residents at Brandywine Living at Upper Providence and this facility was overall good. It's a beautiful place. The food is good. The activities are great, they even have a hair salon. The facility was beautifully decorated for the fall and winter holidays. They did have staffing issues, but the majority of the staff were kind and friendly. When I stayed while my father was in his last few weeks (which was nice that they allowed that) they were not as attentive, as they knew I was taking care of changing him and feeding him. They would forget to bring a menu, so I couldn't order for mom or forgot to. But I had the ability to bring my own microwave soups and meals for her. They didn't really "check in," especially knowing that I had two of them and mom with dementia. I hated the monthly fire alarms which I know is a requirement, but they could have warned me about them at move in. It was a bit of chaos and the worst was they had one the very first night when I had just settled at home in bed after days of moving my father from one facility to another. The cost was a bit more than others, but understandable. Overall, I would recommend Brandywine Living at Upper Providence for sure.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
MC - Family/friend
Memory Care
January 9, 2019
5.0
To the staff....
To the staff who greeted my mother with a smile, the nurses who cajoled her to take meds & follow routines, the butlers who patiently met her requests, the aids who gently provided for her personal care, the dinning room staff who politely disregarded her negative comments, the recreational personnel who persuaded her to participate, the housekeeping staff who calmly dealt with her demands, the staff whose efforts kept her safe when she was uncooperative, the administrators who always assisted with all things legal and financial. THANK YOU for the loving care you gave to our mother during her 2 year stay at Brandywine Living. Your kind acts whether large or small demonstrated respect and compassion for an individual with dementia.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
S - Family/friend
Memory Care
January 9, 2019
5.0
Dignity for Seniors
I would like to commend the Brandywine staff, management and facility. My Parents have recently moved from their house of over sixty year into Brandywine on your Serenade floor, Transitioning can be overwhelming and difficult, however, they have adapted extremely well. I contribute this to the outstanding level of care, friendliness, and kindness the ENTIRE Brandywine staff displays at this facility. I especially commend your management team who establishes the correct culture, attitude, teamwork and attention to detail. Thank you for providing this exceptional care and most importantly the dignity seniors deserve.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sally - Toured community
Memory Care
July 1, 2018
5.0
Their kindness
I have visited this community many times for events and groups that they host. The group I am apart of is greatly appreciative for all that Brandywine does for us. They are a wonderful addition to the Phoenixville area community, and is always willing to give back and help the outside community! I highly recommend visiting these wonderful people.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
October 4, 2017
5.0
The best experience !
Great place the staff is cheerful and friendly. The care is the best around.. the place is like being at a country club!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
September 24, 2017
5.0
Heartfelt Appreciation
Now that almost a month has passed since my father became a resident at Brandywine Living, I wanted to send a message to praise the entire staff for the wonderful job they do every day!! Every employee I have met has the best interests of each resident in mind and they approach their jobs with an open heart and a sincere soul! They treat the residents with total respect and enthusiastically greet residents, family and visitors too! My highest appreciation with the Wellness team, the concierge, the drivers, the dining staff and a special thanks to you ,the directors of such a wonderful staff! With sincere heartfelt appreciation,
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jennifer - Family/friend
Memory Care
September 10, 2017
0.5
Beautiful but...
The building is gorgeous and the facilities are very nice. Having said that, my grandmother had a lot of problems at this place. The food is awful and they only do about half the activities that they advertise daily. People complain, but the management does nothing. It is like talking to a brick wall. The management is very poor. They seem more concerned with protecting themselves and their friends than helping the elderly people staying there. It created an "us" vs. "them" feeling that was very strange and uncomfortable. It is odd that they would put such an ineffective management team in such an expensive venture. So, to sum it up, beautiful place and facility. But, even though it looks nice there is something rotten on the inside.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Toured community
Memory Care
May 23, 2017
4.0
Wonderful
I toured this community and fell completely in love. I was at the beginning stages of looking for my mother, who thinks she is not ready yet. The staff was so friendly and caring, atmosphere felt like I walking into a cozy,warming home and overall facility was out standing. I know I found my mothers next home!
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
Viewing 1-13 out of 13 reviews

Neighborhoods
around Brandywine Living at Upper Providence

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.

Frequently Asked Questions
about Brandywine Living at Upper Providence

Brandywine Living at Upper Providence offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brandywine Living at Upper Providence 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 933-3250 to reach a resident at Brandywine Living at Upper Providence.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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